eCommerce Specialist

Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: 550 Cochituate Rd Framingham MA 01701

The Opportunity: Contribute To The Growth Of Your Career.

The Web Store Operations Specialist for Merchandise Presentation is responsible for driving the on-site merchandise presentation strategy for TJX eCommerce Websites. This role focuses on implementing navigation and content strategies to enhance customer engagement and drive sales. It involves close collaboration with Operations, Analytics, Marketing, Merchandising, and Product Teams to optimize conversion and customer navigation on our websites.

• Execute merchandise presentation strategies, including site taxonomy structure, content execution, and landing destinations.
• Implement navigational strategies and site updates, continually optimizing the structure to improve product discovery and analyzing performance to drive strategic decisions.
• Support and execute content strategy, regularly analyzing performance to inform strategic updates.
• Execute product boosting/ranking strategies and deliver landing destinations for email and marketing content, partnering with the manager to recommend strategic updates.
• Develop detailed plans and timelines for key brand campaigns, holidays, and strategic priorities in partnership with the manager, Planning, Merchandising, and Marketing.
• Document and track competitive and industry trends through site deep dives, sharing findings and making recommendations.
• Own individual development, mentor, and influence peers to increase engagement.
• Consistently collaborate and communicate with stakeholders across various business areas.
• Collaborate across the business to solve problems with minimal disruption to the business or the customer.

Who We Are Looking For: You.

• Bachelor's degree in business or related field.
• Minimum 1 year of experience in eCommerce (Site Operations, Content, Taxonomy, Optimization, etc.)

• Strong verbal and written communication skills.
• Strong problem-solving skills and effective prioritization.
• Demonstrates flexibility and adaptability.
• High attention to detail, strong organizational and follow-through skills.
• Ability to multi-task in a high-volume, fast-paced environment while meeting deadlines and maintaining a positive and professional demeanor.
• Agile and innovative thinker.
• Ability to learn and adapt to new computer systems.
• Ability to build relationships and collaborate with others.
• Ability to prioritize and triage competing tasks and requirements.
• Passion for improving customer experience and brand equity online.

We care about our culture, but we also prioritize your needs!

• Competitive Pay
• Hybrid Work Environment
• Weekly paychecks
• Paid time away
• Programs to support environment and corporate responsibility
• TAAP - TJX Associate Assistance Programs
• Associate Discount
• Career Development Opportunity
• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

This position has a starting salary range of $60,500 to $75,600 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 550 Cochituate Rd Framingham MA 01701