eDiscovery Operations Consultant

About the opportunity:
We require an eDiscovery operations consulting resident to support the Data Purpose and Protection (DPP) team within the Enterprise Technology & Experience (ETX) organization. The team’s desire is to address the current eDiscovery operational backlog. This is a 3-month opportunity.
Primary Duties:
The consulting resident’s job duties will include the following:

• Inventory and organize the backlog of devices requiring preservation for legal holds
• Pickup of incoming devices, requiring preservation, from the Law Department
• Maintaining chain of custody of legal hold devices with evidence tags and updating associated asset tracking systems
• Forensic imaging of devices requiring preservation for legal holds
• Generating collection reports of collected evidence
• Management of the physical evidence locker and the legal hold evidence digital repository
• Assisting in the support of MassMutual’s Compliance Archive

Required Skills:

• 1 – 3 years overall experience in Information Technology
• Attention to detail is mandatory along with desire to learn and be trained on eDiscovery processes
• Organization skills
• Strong communication skills
• Self-starter, ability to work independently and take initiative on problem solving and troubleshooting
• Advisory skills on improvement opportunities for operational efficiencies
• Good collaboration skills with both technical peers and business partners
• Good documentation skills to create operational process diagrams, etc.
• Comfortable with dynamic environment and changing requirements

Preferred Skills:

• Knowledge of the Electronic Discovery Reference Model (EDRM)
• Will likely require additional Compliance background check including fingerprinting once onboarded.

Required Education

• Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience.

Travel:

• No Travel

Qualifications:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO/AA Statement:
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 
In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.