Engineering Systems Support Associate - Level III

DESCRIPTION

Key Responsibilities:

• New Application Development Experience
• Vehicle Level Testing Experience
• Vehicle Level Integration Experience
• IQD & IQA Exposure
• Day to Day Customer Integrations
• Controls Integration Exposure
• Aftertreatment Integration Exposure
• Fault Code Resolution
• Travel around at customer sites 50 to 75% of the time
• Electrical or Electronics Background

• Develops, updates, and administers department databases, wikis, websites, systems, security status, and technical libraries.
• Assists with the migration from one technology platform to another.
• Participates in the engineering application certification process.
• Monitors and audits function-related activities.
• Aligns engineering department training and communication processes.
• Defines and maintains workstations used specifically for the technologies administered.
• Provides engineering support and administration expertise for databases, technologies, websites, and technical libraries.
• Troubleshoots engineering system functionality and interfaces.
• Participates in the development of technologies, websites, wikis, or databases.
• Ensures installation, set-up, and technical support for new and existing systems.
• Provides global support for data maintenance and manages global data and supports systems.
• Coordinates related financial activities such as tracking charges and chargebacks.
• Interfaces with financial systems; analyzes, compares, and reports related financial data.
• Initiates, develops, and leads improvement processes.
• Actively participates in self- and team audits and resulting process improvements.
• Develops and conducts training programs.
• Understands the structure of the organization and maintains a strong network across departments.
• Draws on the network to answer questions, solve problems, and successfully execute responsibilities.
• Performs other duties as required.

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• Engineering Software Application : Supports Engineering Software according to instruction or need to enable Engineering users' efficiency.
• Engineering Software Certification : Certifies Engineering Software according to instruction or need to enable Engineering users' efficiency.
• Engineering Software/Hardware Evaluation : Evaluates Engineering Software/Hardware according to engineering users' needs to provide CBSIT with guidance for selecting the Engineering tools needed.
• Builds Networks : Effectively building formal and informal relationship networks inside and outside the organization.
• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Interpersonal Savvy : Relating openly and comfortably with diverse groups of people.
• Values Differences : Recognizing the value that different perspectives and cultures bring to an organization.

• Education, Licenses, Certifications :
• High school diploma, certificate of completion of secondary education, or equivalent experience in an appropriate STEM field is required.
• Regionally applicable certification or two-year Associates Degree from an accredited college or university in a relevant field of study may be required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience.