Enterprise Customer Success Manager

Datadog โ€ข Seoul, South Korea

Company

Datadog

Location

Seoul, South Korea

Type

Full Time

Job Description

์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ณ ๊ฐ ์„ฑ๊ณต ๊ด€๋ฆฌ์žย 

์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ณ ๊ฐ ์„ฑ๊ณต ๊ด€๋ฆฌ์ž๋Š” ์ „๋žต์ ์ธ ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ณ ๊ฐ์„ ๋Œ€์ƒ์œผ๋กœ ์ƒˆ๋กœ์šด ์ œํ’ˆ์— ๋Œ€ํ•œ ์• ์ฐฉ์„ ์ ๊ทน์ ์œผ๋กœ ์œ ๋„ํ•˜๊ณ  ๊ฐ•๋ ฅํ•œ ๊ด€๊ณ„๋ฅผ ๊ตฌ์ถ•ํ•˜๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ๋‚ด๋ถ€์ ์œผ๋กœ ๊ณ ๊ฐ ์„ฑ๊ณต์„ ์˜นํ˜ธํ•˜๊ณ  ๊ธ์ •์ ์ธ ๊ณ ๊ฐ ๊ฒฝํ—˜์— ์ง‘์ค‘ํ•ฉ๋‹ˆ๋‹ค. ๋ฌด์—‡๋ณด๋‹ค๋„ ๊ณ ๊ฐ๊ณผ์˜ ๊ด€๊ณ„ ๊ด€๋ฆฌ๋ฅผ ์ค‘์‹œํ•˜๊ณ , ๊ณ ๊ฐ์„ฑ์žฅ ๊ธฐํšŒ๋ฅผ ์„œํฌํŠธํ•˜๋Š” ์—ญํ• ๋„ ์ˆ˜ํ–‰ํ•ฉ๋‹ˆ๋‹ค. ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ณ ๊ฐ ์„ฑ๊ณต ๊ด€๋ฆฌ์ž๋Š” ์ž˜ ์ •์˜๋œ ๋ฐฉ๋ฒ•๋ก ์„ ๋”ฐ๋ผ ๊ณ ๊ฐ์˜ ๊ณ ์œ ํ•œ ์š”๊ตฌ ์‚ฌํ•ญ์„ ํŒŒ์•…ํ•˜๊ณ  Datadog ์ œํ’ˆ์˜ ๊ฐ€์น˜๋ฅผ ๋ช…ํ™•ํ•˜๊ฒŒ ์ „๋‹ฌํ•˜๋Š” ์—ญํ• ์„ ์ˆ˜ํ–‰ํ•˜๊ฒŒ๋ฉ๋‹ˆ๋‹ค.ย 

Datadog์€ ์‚ฌ๋ฌด์‹ค ๋ฌธํ™”๋ฅผ ํ†ตํ•ด ๊ตฌ์ถ•๋˜๋Š” ๊ด€๊ณ„์™€ ํ˜‘์—…, ์ฐฝ์˜์„ฑ์„ ์ค‘์‹œํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋ฐ์ดํ„ฐ๋… ์ง์›๋“ค์ด ์ž์‹ ์—๊ฒŒ ๊ฐ€์žฅ ์ ํ•ฉํ•œ ์ผ๊ณผ ์‚ถ์˜ ์กฐํ™”๋ฅผ ์ด๋ฃฐ ์ˆ˜ ์žˆ๋„๋ก ํ•˜์ด๋ธŒ๋ฆฌ๋“œ ์—…๋ฌด ํ™˜๊ฒฝ์„ ์šด์˜ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

๋‹ด๋‹น์—…๋ฌด:

  • ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ์–ด์นด์šดํŠธ ๋‹ด๋‹น ์ž„์› ๋ฐ ์†”๋ฃจ์…˜ ์—”์ง€๋‹ˆ์–ด๋ง ํŒ€๊ณผ ํ˜‘๋ ฅํ•˜์—ฌ ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ณ ๊ฐ๊ณผ์˜ ์˜จ๋ณด๋”ฉ, ๊ต์œก ๋ฐ ์„ ์ œ์ ์ธ ๋„์ž…์„ ์ถ”์ง„ํ•ฉ๋‹ˆ๋‹ค.
  • ๊ณ ๊ฐ๊ณผ์˜ ๊ด€๊ณ„๋ฅผ ์ ๊ทน์ ์œผ๋กœ ๊ตฌ์ถ•ํ•˜์—ฌ ์ œํ’ˆ์— ๋Œ€ํ•œ ์ถฉ์„ฑ๋„์™€ ์ง€์ง€๋„๋ฅผ ์ด๋Œ์–ด ๋ƒ…๋‹ˆ๋‹ค.
  • ๋‚ด๋ถ€ Datadog ํŒ€(์˜์—…, ์ง€์›, ์ง€์›, ์ œํ’ˆ, ์žฌ๋ฌด, ๋ฒ•๋ฌด)๊ณผ ๊ต์ฐจ์ ์œผ๋กœ ํ˜‘์—…ํ•ฉ๋‹ˆ๋‹ค.
  • ์‹ ๊ทœ ๊ณ ๊ฐ์„ ์œ„ํ•œ ์˜จ๋ณด๋”ฉ ํ”„๋กœ์„ธ์Šค ์†Œ์œ  ๋ฐ ํ”„๋กœ์ ํŠธ ๊ด€๋ฆฌ๋ฅผ ๋‹ด๋‹นํ•ฉ๋‹ˆ๋‹ค.
  • ๊ณ ๊ฐ์—๊ฒŒ ์‹ ๋ขฐํ•  ์ˆ˜ ์žˆ๋Š” ์กฐ์–ธ์ž๊ฐ€ ๋˜์–ด ๋น„์ฆˆ๋‹ˆ์Šค ๋ชฉํ‘œ๋ฅผ ๋‹ฌ์„ฑํ•˜๊ธฐ ์œ„ํ•œ ๋ช…ํ™•ํ•˜๊ณ  ๊ฐ„๊ฒฐํ•œ ๊ณ„ํš์„ ์ˆ˜๋ฆฝํ•˜๋Š” ํŒŒํŠธ๋„ˆ๊ฐ€ ๋ฉ๋‹ˆ๋‹ค.
  • ์‚ฌ์šฉ๋Ÿ‰ ์ถ”์„ธ๋ฅผ ๋ชจ๋‹ˆํ„ฐ๋ง ๋ฐ ๋ถ„์„ํ•˜์—ฌ ๊ฐฑ์‹  ๋ฆฌ์Šคํฌ๋ฅผ ํŒŒ์•…ํ•˜๊ณ  ๊ณ„์•ฝ ์„ฑ์žฅ ๋ฐ ์ตœ์ ํ™”๋ฅผ ์œ„ํ•œ ๊ธฐํšŒ๋ฅผ ํŒŒ์•…ํ•ฉ๋‹ˆ๋‹ค.

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์ž๊ฒฉ์š”๊ฑด:

  • ๊ณ ๊ฐ ์„ฑ๊ณต ๋˜๋Š” ๊ณ„์ • ๊ด€๋ฆฌ ๋ถ„์•ผ์—์„œ 3๋…„ ์ด์ƒ ๊ทผ๋ฌดํ•œ ๊ณ ๊ฐ ์ค‘์‹ฌ์ ์ธ ๋ถ„
  • ๋Œ€๊ทœ๋ชจ ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ๊ธฐ์—… ๊ณ„์ •๊นŒ์ง€ ๋‹ค์–‘ํ•œ ๊ณ„์ • ํฌํŠธํด๋ฆฌ์˜ค๋ฅผ ๊ด€๋ฆฌ๊ฐ€๋Šฅํ•˜์‹  ๋ถ„
  • ๋ชจ๋“  ์‚ฐ์—… ๋ถ„์•ผ์˜ ํฌ์ถ˜์ง€ ์„ ์ • 1000๋Œ€ ๊ธฐ์—… ๋ฐ ๊ธ€๋กœ๋ฒŒ ๋ธŒ๋žœ๋“œ์™€ ํ˜‘๋ ฅํ•œ ๊ฒฝํ—˜์ด ์žˆ์œผ์‹  ๋ถ„
  • CTO, ์—”์ง€๋‹ˆ์–ด๋ง ๋ถ€์‚ฌ์žฅ ๋ฐ DevOps ์ „๋ฌธ๊ฐ€๋ฅผ ํฌํ•จํ•œ ํŠน์ • ์ฒญ์ค‘์„ ๋Œ€์ƒ์œผ๋กœ ์„ธ๋ถ€ ์‚ฌํ•ญ์— ๋Œ€ํ•œ ํƒ์›”ํ•œ ์ฃผ์˜๋ ฅ๊ณผ ํŠน์ • ์ฒญ์ค‘์„ ๋งŒ์กฑ์‹œํ‚ฌ ์ˆ˜ ์žˆ๋Š” ๋Šฅ๋ ฅ์„ ๊ฐ–์ถ˜ ๊ฐ•๋ ฅํ•œ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ๋Šฅ๋ ฅ์ด ์žˆ์œผ์‹  ๋ถ„
  • B2B ๊ธฐ์ˆ  ๋ถ„์•ผ ๋˜๋Š” SaaS ๊ธฐ์—… ๊ฒฝํ—˜ํ•˜์‹  ๋ถ„
  • ํ•„์š”์— ๋”ฐ๋ผ ๊ณ ๊ฐ ํ˜„์žฅ ๋ฐฉ๋ฌธ ๋ฐ ํ–‰์‚ฌ ์ฐธ์„์„ ์œ„ํ•œ ์ถœ์žฅ ๊ฐ€๋Šฅํ•˜์‹  ๋ถ„

Datadog์€ ๋ชจ๋“  ์‚ฌ๋žŒ๋“ค์„ ์†Œ์ค‘ํžˆ ์—ฌ๊น๋‹ˆ๋‹ค. ๋ชจ๋“  ์‚ฌ๋žŒ์ด ์ž…์‚ฌ ์ฒซ๋‚ ์— ์œ„์˜ ๋ชจ๋“  ์ž๊ฒฉ ์š”๊ฑด์„ ์ถฉ์กฑํ•˜์ง€ ๋ชปํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค. ๊ธฐ์ˆ ์— ๋Œ€ํ•œ ์—ด์ •์ด ์žˆ๊ณ  ์ž์‹ ์˜ ์—ญ๋Ÿ‰์„ ํ‚ค์šฐ๊ณ  ์‹ถ๋‹ค๋ฉด ์ง€์›ํ•˜์‹ค ๊ฒƒ์„ ๊ถŒ์žฅํ•ฉ๋‹ˆ๋‹ค.

ย 

ํ˜œํƒ ๋ฐ ์„ฑ์žฅ:

  • ์—…๊ณ„ ์ตœ๊ณ ์˜ ์˜จ๋ณด๋”ฉ ํ”„๋กœ์„ธ์Šค
  • MEDDICC ๋ฐ ์ปค๋งจ๋“œ ์˜ค๋ธŒ ๋” ๋ฉ”์‹œ์ง€์˜ ์˜์—… ๊ต์œกย 
  • ํฌ์šฉ์ ์ธ ๊ธฐ์—… ๋ฌธํ™”, ์ปค๋ฎค๋‹ˆํ‹ฐ ๊ธธ๋“œ ๊ฐ€์ž… ๊ธฐํšŒ
  • ์‚ฌ๋‚ด ๋„คํŠธ์›Œํ‚น์„ ์œ„ํ•œ ๋ถ€์„œ ๋‚ด ๋ฉ˜ํ†  ๋ฐ ๋ฒ„๋”” ํ”„๋กœ๊ทธ๋žจย 
  • ์ง€์†์ ์ธ ์ „๋ฌธ์„ฑ ๊ฐœ๋ฐœ, ์ œํ’ˆ ๊ต์œก ๋ฐ ์ปค๋ฆฌ์–ด ๊ฒฝ๋กœ ์ œ๊ณตย 
  • ์‹ ๊ทœ ์ฑ„์šฉ ์šฐ๋ฆฌ์‚ฌ์ฃผ(RSU) ๋ฐ ์ง์› ์ฃผ์‹ ๋งค์ž… ํ”„๋กœ๊ทธ๋žจ(ESPP)
  • ๊ฒฝ์Ÿ๋ ฅ ์žˆ๋Š” ๋ฒ ๋„คํ• ํŒจํ‚ค์ง€

์œ„์— ๋‚˜์—ด๋œ ํ˜œํƒ ๋ฐ ์„ฑ์žฅ์€ ๊ทผ๋ฌด ๊ตญ๊ฐ€ ๋ฐ ๋ฐ์ดํ„ฐ๋… ๊ณ ์šฉ์˜ ์„ฑ๊ฒฉ์— ๋”ฐ๋ผ ๋‹ฌ๋ผ์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

About Datadog:ย 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customersโ€™ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is anย Affirmative Actionย andย Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadogโ€™sย Applicant and Candidate Privacy Notice.

Apply Now

Date Posted

12/19/2024

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