Executive Assistant (Onsite)

 Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

About The Role

We are seeking an experienced Executive Assistant with project management skills to join the ThousandEyes team. This role will closely support our R&D department, playing a part in enhancing efficiency and maximizing effectiveness. Being an integral part of the Engineering Experience team, you will have an influential role in coordinating various company-wide efforts and providing critical support to our Technical Executive Team. You will be expected to take ownership of your work and be accountable for delivering projects end-to-end.

Location: San Francisco Office (3-5 days a week)

 What You’ll Do

Do you have a can-do attitude with a sense of humor? Then we are looking for you! Our team is searching for an Executive Assistant, who will be the go-to person to your Engineering & Product Leadership at ThousandEyes. You will need to be a great communicator and understand the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working primarily with our technical executive team.

Responsibilities:

Executive Administration:

• Efficiently manage calendars in a dynamic, high-volume environment across US and International time zones. 
• Oversee a spectrum of administrative tasks including expense reports, meeting notes, and domestic and international travel arrangements.
• Deliver unparalleled customer service to stakeholders within both ThousandEyes and Cisco.
• Uphold the strictest confidentiality standards and demonstrate unwavering trust and integrity.

Project Management:

• Coordinate and enhance team events of varying scales and objectives, leveraging your creativity and enthusiasm to ensure memorable experiences.
• Handle reservations for meeting rooms, equipment, and catering for executive trips and events.
• Collaborate on special projects with Engineering Leaders and coordinate team events.
• Support and advance Engineering branding projects and strategies.
• Collaborate with various teams on company-wide initiatives and events.
• Manage and maintain critical data updated.

Qualifications

• Minimum of 4 years of administrative experience, with a strong emphasis on project management.
• Commitment to embodying ThousandEyes core values: Empower Customers, Innovate Without Boundaries, and Operate with Integrity, and Humor.
• Demonstrated ability to manage Executive-Level activities with meticulous attention to detail.
• Proven aptitude for time management and ability to handle multiple tasks in a dynamic environment.
• Superior verbal and written communication skills.
• Proficiency in key applications such as Microsoft Suite, Slack, Teams, Outlook, Webex, and Concur.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

101,800 - 149,800 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.