Facilities Assistant – Employee Services

General Summary
The Facilities Assistant - Employee Services is responsible for supporting employee services across the Studio with a primary emphasis on barista support in the coffee bar, reception coverage, event set-up/break-down and supporting new hire onboarding. This position is key in providing a positive customer service experience for employees and visitors in a fast-paced production environment.

Job Functions

• Prepare and serve food and beverages to employees while adhering to food safety regulations and quality controls, and educate employees on coffee drink options and make recommendations based on their preferences.
• Perform reception duties including responding to inquiries and providing general Studio and company information to callers, employees, and visitors, as well as greeting visitors and giving instructions regarding sign-in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with production to coordinate, streamline and execute daily employee service requests.
• Work with Technology department to carry out service requests for new hire desk and technology setup, workstation and office renovations, and employee offboarding.
• Conduct new hire orientation Studio tours that emphasize building layout as well as Studio policies and procedures.
• Perform routine machine maintenance and keep equipment in clean, orderly and functional condition.
• Stock inventory, clean and sanitize coffee bar, kitchen/dining area, and equipment & supply areas.
• Plan, prep, carry out and clean up on-site and off-site employee events.
• Run errands as necessary using Studio van.

Qualifications

• 1- 2 years related experience in reception and/or food services with a strong emphasis on customer service, barista experience preferred.
• Ability to troubleshoot in a variety of situations while being resourceful in determining solutions.
• Ability to work well under pressure within given deadlines.
• Strong communication and interpersonal skills, including the ability to work with all levels within the organization.
• Strong Microsoft Excel skills and proficiency in Microsoft Office.
• Valid Driver’s License with proof of insurance and access to a reliable vehicle for running errands, required.
• Oregon Food Handler’s Card, or ability to obtain one.
• Must be able to legally purchase alcoholic beverages.

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 50 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.

Location
On-site in Hillsboro, OR

Salary
$20.00/hour set rate, non-negotiable

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.