Financial Business Operations Analyst (Hybrid - San Antonio,TX)

We are looking for a Financial Business Operations Analyst to join our Rackspace Government Team in the US. This role will directly support Rackspace’s largest customer by addressing billing & invoicing, revenue analysis, expense tracking, and forecasting.

Work Location: This is a hybrid office/work-from-home role requiring 3 days per week in our San Antonio, TX headquarters.

Responsibilities

• Directly support external customers by investigating, presenting, and discussing cloud billing questions, disputes, and quotes; also ensuring that all interactions are properly documented through tickets for processing and auditing.
• Work closely with internal customers including corporate finance, accounting, procurement, & compliance.
• Assist Finance leaders in leading day-to-day operations externally and manage inputs required for invoicing, financial forecasting, revenue recognition, and expense actuals.
• Assess options for improvement on business expenses.
• Prepares profitability analyses.
• Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses.
• Takes ownership of projects from start to finish.
• May provide work leadership for less senior analysts and/or has project management responsibilities.
• Prepare documentation for processing and compliance.

Knowledge/Skills/Ability

• Advanced understanding of public cloud billing is preferred
• Advanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.
• Advanced understanding of the overall financial function and interrelated components.
• Ability to create highly complex forecasting models.
• Must also possess high attention to detail and be capable of performing the most complex data analysis for extended periods of time. Expert Excel skills are required.
• Must have advanced presentation skills, the ability to express the most complex quantitative concepts to a non-financial audience.
• Advanced communication skills, both written and verbal. Excellent organizational skills.
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
• Ability to successfully work and promote inclusiveness in small groups.
• Strong understanding of SOX (Sarbanes-Oxley) controls and compliance, with the ability to implement, monitor, and ensure adherence to regulatory requirements.
• Strict adherence to processes required for government auditing
• Experience with ERPs and Ticketing systems (Oracle and ServiceNow preferred)

Experience/Education

• A minimum of 8 years of experience in financial planning, analysis, or a related field.
• Bachelor's degree required in Business, Finance, or a related field
• Cloud certification preferred
• Fluent in English
• All candidates must complete and qualify for CJIS clearance

Work Location: This is a hybrid office/work from home role requiring 3 days per week in our San Antonio, TX headquarters.

#LI-AW1, #LI-Hybrid

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.