Flight Demo Customer Specialist

Worker Type

Regular

Job Description
 

Summary

The Flight Demo Customer Specialist (AVO I) reports directly to the Flight Demo Manager and is responsible for building the equipment loadouts, preparing for Flight Demonstrations, organizing facilities for Customer Service Visits, maintaining the internal team calendar, keeping accountability of the bailment pool for the customer loaners, and will organize and track the internal equipment pool. This role will primarily support the internal team but will have the opportunity to assist in larger events and travel to events if necessary.

Position Responsibilities

• Perform flight demonstrations in Support of AV product line
• Will develop an extensive knowledge of AV’s products/services and current operational procedures to ensure proper application
• Works with internal engineering staff to identify product/technology needs and assist in testing/deploying products
• Schedule coordination and organization
• Equipment organization and accountability
• Maintaining of team owned facilities and assets
• Other duties as assigned

Basic Qualifications (Required Skills & Experience)

• Bachelor's degree or equivalent is highly preferred or relevant experience in a similar job setting.
• Minimum 2+ relevant experience
• Be knowledgeable in military tactics, operations, GPS and Navigation utilizing map and compass
• Demonstrated intermediate to advanced computer skills and proficiency with office software, productivity tools and relevant flight software
• Clean driving record required in order to drive company vehicles
 

Other Qualifications & Desired Competencies

• Prior military experience highly desirable
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Demonstrates communication skills as well as interpersonal skills with the ability to work well with others across disciplines
• Demonstrates above average computer skills and proficiency with office software and productivity tools
• Focuses on teamwork, collaboration and puts the success of the team above one’s own interests
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Displays strong initiative and drive to accomplish goals and meet company objectives
• Takes ownership and responsibility for current and past work products
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Physical Demands

• Lift and/or move between 70-100 lbs. of cases of varying size (Frequent)
• Lift up to 100 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional

The salary range for this role is:

$24 - $34

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply. NO agencies please.

Who We Are

Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we’ve been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world’s most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution’s permanent collection in Washington, DC.

Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.

What We Do

Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company’s hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.