Freelance Account Director

ABOUT US

tms unites technology, marketing and sourcing to drive transformational change for the world’s leading brands. With 1000+ employees across 26 countries, we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. Most importantly, we're a place where you can achieve great things, and be recognized as the best.​

​Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more career opportunities and benefits, and an elevated service for our clients — which include the likes of McDonald’s, T-Mobile, O2 and adidas — as well as their customers. ​

Check out our latest and greatest work, from Happy Meals and reusable packaging to adidas immersive experiences, digital campaigns, and more: https://vimeo.com/manage/videos/792991243

 Learn how we're bringing together technology, marketing, and sourcing to transform brands through "The Power of And": https://vimeo.com/792991410

tms is a place where brilliant people are better together. Discover what life is like at a company where you can achieve great things and feel like you truly belong https://vimeo.com/841244881?share=copy

ROLE OVERVIEW

This contract role is for an experienced delivery leader with a passion for problem-solving and an ability to hit the ground running, supporting the client service team and wider cross-functional teams. We are looking for someone who can form positive relationships with our clients and drive value across multiple initiatives. This role will be responsible for leading project implementation and execution across one key account, working closely with the client engagement lead. This role will inspire and motivate a cross-functional team to deliver high client satisfaction by handling client expectations while driving toward campaign and project KPIs.

Responsibilities:

• Establish and maintain strong, professional relationships with the clients by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy
• Manage integration of cross-functional teams including strategy, creative, technology, analytics, and production to deliver seamless execution of all initiatives
• Plan and implement execution roadmaps by working closely with account lead, strategy, and creative teams while ensuring projects are on time and on budget
• Ask questions and think strategically relative to campaigns on topics including strategy, creative, and production
• Collaborate with team to develop accurate and informed schedules and budgets
• Anticipate and detect areas of conflict and opportunities to avoid financial, operational and/or strategic issues - address or escalate each issue effectively and efficiently
• Communicate implications of changed plans to client and agency teams in an effective and timely manner
• Lead teams across functional areas, ensure all members are meeting deliverables, and resolve issues both with the client and internally relative to all facets of client engagement
• Responsible for resource management, and planning across a cross-functional team

SKILLS AND EXPERIENCE

• 7+ years of experience working for a leading brand, advertising, or digital/social agency
• Financial Services (FinTech, Global Exchanges, Options & Trading, etc.) marketing experience or interest a plus
• Demonstrated experience working with major brands to support strategic brand communications using integrated omni-channel marketing campaigns
• A willingness to do whatever it takes while being a consistent collaborator, leader and team member
• Unmatched work ethic and motivation to deliver exceptional results
• Excellent analytical skills, commitment to client objectives, and proven ability to manage expectations
• Incredible at time-management and project plan development, impeccable organization and the flexibility to adapt to changes
• Comfortable and capable of handling many moving parts and pieces
• Proven delivery/ execution leadership (internal and client) and strong communication and presentation skills - articulate, straightforward and engaging
• Lead discussions with internal team members, setting clear expectations on timeline and deliverables and communicating them clearly
• Deep experience in client services/account management and/or project management in an advertising agency, marketing company, or client-side marketing department with a strong knowledge of:
• Production management for above the line and below the line integrated marketing campaign executions (collateral, broadcast, digital, print, out of home)
• Digital and static asset development- website development, animated and static web/in-app banner asset development, working knowledge of SEO and SEM
• Knowledge of media fundamentals (media plans, buys/revisions, creative rotations, material insertions, deliverables)
• Understanding of data analytics for results analysis
• Comfortable paving the way for process and standardization, especially for new projects. Also, flexible enough to integrate into existing processes that may already be established.
• Excellent written and oral presentation skills. Comfortable working with senior-level clients daily.
• Comfortable balancing multiple projects at one time with impeccable attention to detail