General Manager - Novotel Hanoi Thai Ha & Novotel Suites Hanoi

Company Description

Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel offering a diverse range of accommodations and amenities. This destination is perfect for all travelers, providing a modern, uplifting, and relaxing atmosphere. Enjoy a culinary journey with flavors from around the world at our various restaurants and bars. With an array of meeting rooms, a ballroom, and event spaces, this hotel is ideal for meetings, conferences, weddings, and other events. Conveniently located just a short distance from major attractions like Hoan Kiem Lake, the Temple of Literature, and the Old Quarter, it's an excellent choice for both business and leisure travelers.

Situated in the vibrant Cau Giay district, Novotel Suites Hanoi Hotel serves as an ideal base for exploring the historic city of Hanoi. Designed for both short and long stays, our rooms prioritize comfort, featuring ergonomic furnishings, fully equipped kitchenettes, and modern ensuites. The hotel beautifully combines Hanoi's cultural aesthetic with contemporary design, ensuring you enjoy the best of the city both inside and outside your room.

Job Description

• Manage hotel operations to maximize profitability and to ensure superior guest experience.​
• Identify and implement strategic actions that both attract domestic and international travelers.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Qualifications

• Minimum of 3 years experience as a General Manager in a premium or midscale hotel, preferably within Asia.
• Able to drive a dynamic team with enabling and collaborative leadership style.​
• Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
• Fluency in English is required.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social and Governance (ESG) activities.

Our culture of inclusion welcomes everyone regardless of race, gender and background.