General Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are hiring a General Manager to launch, operate and integrate new service lines and distribution channels into our core business. This person will be responsible for top-line growth and profitability of their area. They must be able to thrive at multiple levels, including the strategic (e.g., build a business case that can get buy-in from CEO/CFO, develop quarterly and semi-annual cross-functional plans, and run a weekly operating cadence that moves us forward against those goals), and day-to-day operations (e.g., build/run scrappy & manual processes, build reports, and work with customers).

Great candidates will run through walls to get to outcomes, be obsessed about details (particularly for customers), and have a strong growth orientation (e.g., do things that don’t scale to validate hypotheses). In addition, they will have to have a strong intuition for process development and optimization, and also be self-sufficient analytically. 

Required Qualifications

• 6+ years of experience in building, either as an early start-up employee, launching new businesses within a larger company, or an ex-founder. 

• Strong financial acumen (i.e., be able to navigate a P&L statement and have frameworks to justify investment/spend). 

• A demonstrated experience in launching new or scaling new products, services, or distribution channels

• Proficiency with SQL and GSheets/Excel 

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience owning a P&L or a revenue number

• Broad knowledge of business processes & functions (HR, Finance, Support, Operations, etc.)

• Strong communication skills, with the ability to distill complex issues into structured frameworks and concrete action plans

• Demonstrated experience in partnering with cross-functional teams to stand up, optimize, and scale new processes and systems to spearhead growth

• Expertise in writing technical requirements, project plans/updates, experiment results, and strategy documents 

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $199.1K - $222.5K

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