Global Reward and Benefits Operations Specialist

Job Title: Global Reward and Benefits Operations Specialist

Location: Budapest

Contract terms: Permanent

Grade: L5C

About us

Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of ambitious individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and build innovative experiences that bring people together to celebrate life.

About the function

As part of the Group Reward and Benefits Operations team, you will play a crucial role in developing a high-performing and highly engaged Global Benefits Operations team. Reporting to the Assistant Manager - Global Reward and Benefits Operations, Your responsibilities will include leading critical activities such as benefits reporting, generation and distribution, benefits query management and escalations. Additionally, administrating Benefits Purchase Order creation, invoice management and reconciliation and vendor management. Your outstanding partner management, eye for detail, out of the box thinking, financial control, process controls, and execution skills will be key to the success of these projects. Using your extensive experience in HR and payroll operations, or HR and payroll service delivery, process engineering, and process simplification, you will implement standard methodology benefits processes and data management strategies to improve operational efficiency and accuracy across multiple regions and time zones.

About the role

The Global Reward Operations (GRO) team supports various benefit processes (e.g., product allowance, car allowance, health insurance) for European markets. The Junior Manager will define, document, and improve both online and offline benefit processes and ensure a successful annual benefit enrollment for the entire European population. The role aims to scope out, document, and enhance the respective processes across Europe, reviewing and updating procedures in accordance with new legislation and regulatory requirements

• Ensure all in-scope reporting activities are completed accurately and on time.
• Regularly review and update Step Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs, making them accessible to appropriate teams, and ensuring consistency and accuracy in communications materials.
• Perform all CARM controls and data reconciliations, resolving any issues. Continuously identify opportunities to improve operational efficiency and effectiveness. Implement process improvements and automation initiatives to streamline operations and drive business results.
• Demonstrate strong experience with Workday operations, ensuring all required actions are executed in the system to facilitate benefits administration and other processes.
• Ensure timely and accurate completion of all in-scope reporting activities.
• Regularly review and update Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs. Make them available to relevant teams, conduct necessary training, and ensure consistency and accuracy in all communications materials.
• Perform all CARM controls and data reconciliations, resolving any issues.
• Review and reconcile vendor invoices within agreed timelines to ensure payments are made as per the agreed SLA's.
• Leverage insights to identify opportunities for process and workflow improvements.
• Utilize strong interpersonal skills to motivate and align multiple teams, business processes, and data and technical governance.
• Drive significant simplification and efficiency in processes and systems to support the global productivity agenda.
• Ensure all controls and processes meet internal and external regulatory requirements.
• Collaborate effectively with cross-functional teams across Diageo and with vendor teams.

What you will bring

• Fluency in Hungarian and English is a must
• Italian language knowledge is an advantage
• Strong understanding of HR processes and data management
• Payroll experience is highly valued.
• Strong analytical, numerical, and problem-solving skills.
• Methodical, logical, organized, and flexible approach to work.
• High attention to detail.
• Advanced MS Excel skills, including formulas and pivot tables.
• Experience in processing benefits reporting.
• Vendor invoice management
• Experience with benefits annual Enrollment.
• Experience in Program maintenance
• Experience in Benefits query management
• Experience in process mapping.
• Experience in extracting and reconciling data from various sources.

Benefits

• Unique Family Leave opportunity
• We work without border - you will work with people from all over the world
• You will deal with world class brand portfolio
• Wide variety of thematic events, afterwork activities organized by employee communities
• Product Allowance to purchase company products from the staff shop
• We won the Fittest Workplace Award, of course we have a Gym
• Urban legend is true, we do have a Rooftop Bar

Flexibility

This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don'tlet anything stop you from applying.

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

Weknow that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.