Time zones: SBT (UTC +11) GMT (UTC +0) MSK (UTC +3) CEST (UTC +2) BST (UTC +1) JST (UTC +9) CST (UTC +8) WIB (UTC +7) MMT (UTC +6:30) BST (UTC +6) NPT (UTC +5:45) IST (UTC +5:30) UZT (UTC +5) IRDT (UTC +4:30) GST (UTC +4) MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today we are a team of more than 170 dreamers adventurers and world travelers passionate about what we do and believe in. And we are ready for another talented person to join the party.
We are looking for an experienced and visionary Head of Design with a proven track record of working on SaaS web apps or B2C products who is passionate about delivering exceptional design quality. In this role you’ll collaborate closely with cross-functional partners to shape our design strategy and elevate our craft ensuring MailerLite sets a new standard for simplicity cohesion and user experience.
As a senior leader in the design team you’ll work with another senior product designer to establish a strong design foundation and foster a culture of excellence. You’ll play a key role in mentoring and empowering team members ensuring product design becomes a strategic differentiator for MailerLite. Together you’ll create processes and practices that not only raise the bar for design but also support a healthy collaborative and sustainable working environment.
You’ll partner with the CPO product managers and other stakeholders to influence strategy and roadmap decisions ensuring the design perspective is represented at every stage. This is an opportunity to make a lasting impact by building a high-performing design team and delivering products that delight users and drive business success. 🚀
Why MailerLite?
Wondering why we think you’ll love working for MailerLite? Here are our favorite 6 reasons!
- You'll make the app feel LITE again
Simplicity is one of our deepest values and the design team has a mission of the utmost importance: making sure we stay true to ourselves while serving both our users and company goals.
- You'll grow develop and evolve As part of a team that's always looking for new innovative ways to offer value for our customers you'll constantly be experimenting learning and trying out new things.
- You'll take ownership
We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.
- You'll have experts at hand
Whenever you’re stuck your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too!
- You'll pick where you work every day
We embrace the remote culture. Every day you get to choose what environment makes you most productive.
- You'll have stability
We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.
What you will work on
- Conduct user experience research using qualitative and quantitative approaches
- Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of the product vision and requirements
- Understand complex product workflows distilling them into intuitive user flows consistent component behaviors and a unified style
- Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product
- Foster a supportive environment within your close team
- Actively contribute to the multi-brand Design System project we’re establishing as a cross-team effort led by the Design team
- Collaborate with stakeholders to identify areas of synergy between our three products MailerLite MailerSend and MailerCheck ensuring a unified and seamless user experience
What we expect from you
- 5+ years of proven experience in a management position within a design team
- Proven ability to navigate complex user flows and projects ideally in a data-heavy industry such as fintech e-commerce or data analytics SaaS
- Expertise in design tools (e.g. Figma) front-end technologies and UX research methods with the ability to mentor team members in these areas
- Ability to think at a high level about product strategy and translate it into Design goals and values
- Ability to structure the design process and help organize a whole team’s work
- Positive attitude and deep empathy towards end users and team members
- Excellent interpersonal and communication skills with a knack for rallying teams around a design vision
- Outstanding attention to detail (if you apply include the word lite somewhere in your application)
- Located in the EMEA region
Bonus skills - Some experience working on multiple platforms such as mobile apps and 3rd party integrations
- Experience developing and maintaining a Design System
- Some knowledge of HTML/CSS
Team Achievements
We're incredibly proud of our team and love celebrating their accomplishments. At MailerLite we believe in recognizing hard work creativity and collaboration.
Here we share some of the standout achievements that highlight the passion and talent within our team.
- Innovative Development
Successfully launched a new feature-rich drag-and-drop builder for creating professional landing pages.
- User-Centric Design
Designed an intuitive interface highly rated by users for its ease of use and versatility.
- Rooted in research
Our team leveraged user research and prototyping to design effective onboarding flows for new users demonstrating our commitment to user-centered design and seamless experiences.
What we offer
- Yearly gross salary range: $72000-$82000
- Remote-first culture with the team working remotely from all over the world
- International health insurance provided with coverage in most countries. Monthly health care payout available in select countries where coverage is limited
- Company-paid retreats. Once per year we gather for a week in an exotic location to work learn and have fun together
- 31 days of vacation per year. We encourage you to unplug and recharge!
- 12 paid sick days for your physical and mental well-being no doctor's note required. Parents can use them to care for their sick children
- 4 creative days. One paid day off per quarter to do something creative and fun
- 12 parental days per year. Enjoy one paid day off each month to treasure time with your children
- Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months for primary caregivers and 1 month for secondary caregivers
- Parenting budget of $1000. Celebrate the arrival of your little one whether through childbirth or adoption with a special gift from us
- Joy Budget. Annual budget to spend on whatever that brings you joy
- MacBook and other tools that'll help you to do your job efficiently
For more information visit our
FAQ page.