Head of Revenue Operations

The Role

The Head of Revenue Operations is critical to the success of our day-to-day business operations across the SellerX group as well as a key enabler to scale out business over time. We are looking for an experienced business savvy people manager and a proven track record of structuring and managing large scale projects across multiple functions and orgs. 

Your Responsibilities in Detail

Strategic Planning  

• Set departmental goals that are aligned with overall business objectives  

• Provide department with strategic direction and evaluate team’s progress and performance. 

• Oversight of department’s success 

Operational Efficiency 

• Enable the team to independently support day-to-day operation of our businesses end-to-end 

• Build strong partnership with business teams, proactively anticipate future needs and leverage the team to address these needs 

• Prioritize requests across the entire team and communicate with stakeholders 

Process Optimization  

• Responsible for department processes - creation of processes & improvements on existing ones to create better work systems, as well as coaching and implementation of those processes across the team.  

• Maintain company’s knowledge base and keep SOPs up to date with needed contributions  

• Partner with tech teams to drive automation and enhance overall efficiency 

Team Leadership  

• Develop FTE plan for the team to support business needs 

• Set goals, track achievement of goals and course correct if needed 

• Provide guidance and mentorship to team members, weekly 1 on 1 coaching & periodic performance evaluations  

• Develop team members so that over time more and more complex tasks can be covered 

Your Background

To join our team, you bring along 

• Bachelor's degree  

• 5+ years of experience in ecommerce (or similar fast pace environment) in category management, operations, cross functional project management or similar roles 

• Proven track record of leading teams through periods of change and transformation 

• Strong leadership skills with a track record of process optimization and automation  

• Ability to adapt to changing business needs and proactively changing team priorities accordingly 

Sounds exciting but you're not sure if you tick all the boxes? We are always happy to read your application and hear your story. Everyone's talent is unique!