Head of Solution Engineering - Product(f/m/d)

LeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively. LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit www.leanix.net.

LeanIX is growing rapidly and seeking a Head of Solution Engineering with a demonstrated track record of driving innovation and establishing best practices within an enterprise sales environment. This critical role will lead a global team of talented Solution Engineers who will design, deliver, and coach on best practices to gather business challenges and deliver solutions that result in tangible value for LeanIX customers. This role will interact with all levels within LeanIX and report to the Director of Global Solution Engineering.

Head of Solution Engineering-Product (f/m/d)
Ideal location could be in Boston (US).

WHAT IS WAITING FOR YOU?

• Leading a diverse global team of Solution Engineers, fostering a culture of technical creativity and collaboration in pursuit of effective GTM strategies.
• Develop and champion the adoption of technical best practices in presales, ensuring continuous performance improvement and optimization of the Global SE Team's collective expertise.
• Supporting Regional Solution Engineering to communicate in-depth technical topics during client meetings.
• Proactively collaborate with Innovation SEs to architect solutions that will broadly resonate with our customers and provide tangible value.
• Fostering collaboration between SE, GTM, and Product teams to represent our customers to establish consistent information exchange in support of product roadmap decisions.
• Partner with the Director of Global Solution Engineering to prioritize technical topics that will best serve our customer base.

As a role model you will…

Manage a subset of the Global Solution Engineering team with a broad mix of technical skills. Leveraging those collective skills is a crucial part of this position to ensure we are proactively establishing the most effective methods for positioning the technical capabilities of our platform. You and your team will be responsible for understanding the current and future direction of the LeanIX platform and will proactively collect and exchange insights with LeanIX’s Product Team. Your experience and quest for excellence will inspire the team to proactively seek opportunities to explore, implement and share technical solutions across the organization.

WHAT ARE WE LOOKING FOR?

• Strategic, confident and creative technical leader to develop a newly formed team of presales experts.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 5+ years of experience in a customer-facing technical role, such as Customer Success, Solutions Engineering, or Support with a focus on working with Enterprise customers.
• Expertise in Enterprise Architecture, cloud technologies, SaaS platforms, and integration technologies (e.g., RESTful APIs, web hooks, and iPaaS solutions).
• Exceptional problem-solving and analytical skills with a proven ability to manage complexities.
• Strong written and verbal communication skills in English.
• Proven track record of leading technical discussions with customers, fostering trust, and driving customer satisfaction, including C-level consultations.
• Ability to prioritize and manage multiple high-impact tasks, projects, and customer engagements.
• Ability and willingness to travel to customer sites as needed.

At LeanIX we have a Connected Remote Work Mode which means you work remotely from your home office and 20% of your time from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best. Next to that we have great benefits for you, CHECK OUT HERE WHAT IS IN FOR YOU! (https://www.leanix.net/en/company/career)

LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at [email protected]. You will be treated with the utmost respect and confidentiality.
All applicants will receive consideration for employment based on experience, qualifications, and competencies. LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.