Hospitality Operations (Internship Opportunity) - La Fortuna, Costa Rica

WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?

Seize this unique opportunity to work for Selina, one of the world''s fastest-growing lifestyle hospitality brands!

What is Selina?

Our Mission is to inspire authentic and meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet''s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new

adventures.

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

At Selina, every challenge is a wave desiring to be ridden and since we''re all equal before a wave our team is always ready to take them and succeed. But always remember... The best surfer out there is the

one having the most fun.

Summary

We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.

As an Operations Rockstar you will:

• To ensure the best experience for all customers from the Front Desk, Cowork, and
• Playground.
• Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
• Work closely with the tours & travels team.
• Provide sales support to the location
• Work closely with the Selina Surfing Club
• Be the main contact to Selina Reservations center.
• Manage communication with guests and deal with complaints.
• Work closely with the back-office team, including inventories and reports.
• Learn how to order office supplies and materials by min and max list.
• Ensure standard customer service.
• Day-to-day support to the housekeeping department
• Create a community experience in collaboration with the community team.
• Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.

Besides the Selina ultimate learning experience... You also receive:

• F&B (2 meals/day) at Locations

• Free accommodation in dorms

• Full free access to the Selina CoWork spaces

• Your birthday is time off!

• Cultural events and Wellness activities at Locations

• Voluntary Activities - Selina Gives Back

• Selina Experience:

• 30% OFF Accommodation (Rest of the Internship)

• 25% OFF Friends and Family

• 20% OFF F&B and Retail

• Certificate of completion

It only takes to be:

• Currently enrolled in the university studying hospitality, tourism or related.

• English & Spanish

• Able to provide a university letter confirming the internship period

• Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.

This will be unlike any other internship! You''ll have fun, gain incredible experience, and learn constantly.

Are you in?