HR Manager / People Manager

We would require this candidate to be based in our London, Southwark office up to 2 days on a weekly basis.

About our company
Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.

We are uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact to Hoteliers.

With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growth and well funded technology business.

Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey, be comfortable bringing your authentic self to work, be you!

About the Role

As the HR Manager at Triptease, you will be a key member of our people team, reporting directly to the CEO. You’ll oversee all aspects of HR strategy and operations, managing an HR Administrator to ensure excellence in day-to-day HR activities. You will also work with our Head of Recruitment in deepening our global talent base. This is a unique opportunity to shape the future of our people practices, foster a vibrant company culture, and support our team’s growth and success. You will be able to work remotely but you will also be present in our London office 1-2 days per week to be with the broader team.

Key Responsibilities

People Strategy & Leadership

• Partner with the CEO to align HR initiatives with business goals and drive organisational success.
• Lead and mentor the HR Administrator, ensuring effective delegation and development of their skills.
• Provide data-driven insights and recommendations to improve employee performance, engagement, and retention.

Employee Relations & Development

• Serve as the go-to HR advisor, resolving complex employee relations issues with professionalism and empathy.
• Support and develop managers, equipping them with tools to lead effectively and foster a feedback-rich environment.
• Design and deliver workshops and training programs to support career development and leadership growth.

Global HR Operations

• Ensure compliance with employment laws and regulations across 14+ regions.
• Oversee the work of the HR Administrator in managing HR systems (e.g., HiBob), onboarding processes, and maintaining data accuracy.
• Manage global benefits programs, payroll processes, and contract administration to ensure operational excellence.

About You:

You are a proactive and people-focused HR leader with a proven track record of driving impactful HR initiatives in dynamic, high-growth environments. You thrive in a collaborative and fast-paced setting, balancing strategic vision with hands-on execution. You’ll excel in this role if you bring:

• 5+ years of experience in HR leadership, with expertise in employee relations, talent development, and operational excellence.
• Strong knowledge of HR systems, compliance requirements, and global employment laws.
• Outstanding communication and interpersonal skills, with the ability to coach and influence senior leaders.
• A results-oriented mindset, with a passion for continuous improvement and process optimisation.
• Experience overseeing or contributing to payroll processes, ensuring accuracy, compliance, and collaboration with finance teams.
• A commitment to fostering an inclusive, high-performance culture where people feel empowered to do their best work.
• Having worked in a startup / scaleup environment or SaaS / Tech industry exposure (not essential)

What's in it for you?

Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. Pace. We’re growing. Get on board fast and be part of the journey. Having a real impact on an award-winning and fast-growing company.

• 25 Days holiday (rising to 26 on one year anniversary then 27 on your second anniversary)
• Pension - 4% employee contribution (minimum), 4% employer matched, plus 1% tax relief directly into your pension pot
• Enhanced maternity & paternity leave
• Wellness budget* (£50 per month health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
• Learning budget - £250 per calendar year *
• Share Options
• Life Event leave (marriage, divorce, moving house, child’s first day at school, ceremony or graduation)
• Make a Difference (volunteering) day
• Daily Food Allowance (Portugal)
• Cycle to Work*
• Tech Scheme*

*Subject to passing probation

We also offer...

• A shiny MacBook for all new starters
• Monthly remote and in-office socials
• Quarterly review socials
• Hybrid working
• Refer a Friend policy (£1000 for successful referrals)
• Monthly wellbeing day
• Weekly in-office breakfast and snacks
• Flexibility with childcare
• Charitable giving scheme

Triptease is proud to be an equal opportunity employer with an active cross-functional 'diversity squad' devoted to addressing diversity challenges in the company and industry. We welcome applications from diverse and non-traditional backgrounds. Applicants will not be discriminated against on the basis of any protected characteristic(s) in terms of the Equality Act (2010).

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