HRIS Analyst/RQ08229 - Specialized IT Consultant - Intermediate

S M Software Solutions Inc • Other US Location

Company

S M Software Solutions Inc

Location

Other US Location

Type

Full Time

Job Description

We have received a new requirement from one of the ministries in Ontario. Please refer to the details provided below:
We are unable to submit a candidate without below mandatory documents.

  1. "Please ensure that your resume is updated and provided in Word format."
  1. "To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly."
  1. "We kindly request that you specify your expected hourly rate."
  1. Kindly Provide your Work Authorization.
  1. Kindly share with us your LinkedIn Profile ID.

 

Job Title: RQ08229 - Specialized IT Consultant - Intermediate
Client: Ministry of Health
Work Location: 56 Wellesley St. West, 2nd Floor, Toronto, M7A 1C1, Ontario, Hybrid
Estimated Start Date: 2024-12-02
Estimated End Date: 2025-04-04
#Business Days: 330.00
Extension: Probable after the initial mandate
Hours per day or Week:  7.25 hours per day
Security Level: CRJMC


To check the detailed description and matrix visit our website: Click here
https://thethinkbeyond.com/Job-Details/RQ08229-Specialized-IT-Consultant-Intermediate
We're excited to invite you to join our company's WhatsApp group dedicated to for new job postings. Your insights and contributions would be incredibly valuable. Please use the link below to join: [https://chat.whatsapp.com/DwVITx9uaiELQflTDdCv33] We look forward to your participation!" 
(NOTE: Share required documents to[email protected] by Wednesday, December 04, 7:00 AM EST.

Must Haves
Logibec Quadrant Workforce
Payroll Certification
Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets

Note:
This position is currently listed as "Hybrid" and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. The details of this arrangement will be confirmed with the Hiring Manager.
Extension/Amendment Attestation: The Statement of Work (SOW) shall expire on April 4, 2025. Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2024 and be upon the same terms, conditions and covenants contained in the SOW.
The resources needed till March 31, 2026, will include an option to extend, at the same rate, till March 31, 2026 if Tender_12075 Managed Service Provider for Contingent IT Resources is also extended for a further one year, else an RFS under the Successor VOR will be issued for the services required after April 5, 2025 to March 31, 2026.

  • Hybrid - Candidate must work 3 days onsite and 2 days remote

Experience and Skill Set Requirements

Public Sector Experience
  • 2+ years of experience working in the healthcare industry
  • Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health
5 points
Technical Skills
  • Knowledge and Skills/Experience:
  • Logibec Quadrant Workforce
  • Payroll Certification
  • OTR
  • AODA compliance
  • MS Teams
  • MS Excel
  • MS Power Point
45 points
Service Management Skills
  • Knowledge of Service Management Processes with 5+ years’ experience in supporting remote clients.
  • Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets
  • Experience with Footprints Ticketing Application
30 points
Management and Communication Skills
  • Proven track record for building strong working relationships
  • Strong interpersonal, and verbal and written communication skills
  • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
  • Excellent analytical, problem-solving, and decision-making skills
  • Ability to apply strong listening skills to facilitate issue resolution
  • A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
20 points

Description
Responsibilities:
Responsibilities:

  • HRIS: Provide daily ongoing Tier 2 subject matter expertise to HRIS clients, providing payroll guidance with the Quadrant Workforce application, HR, Payroll, Scheduling, Leave Management and QSS modules for accurate and timely payroll to 31,000 healthcare employees through the Footprint ticketing system or other mechanism
  • HRIS: Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity
  • HRIS: Liaise between users and other team members including Database Administrators (DBA’s), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts, CRA, CPA for payroll related legislative changes as required
  • HRIS: Identify application defects and assist in complex trouble shooting and root cause analysis
  • HRIS: Follow all established Service Management process and identify opportunities for improvement


 

Apply Now

Date Posted

12/03/2024

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