Inbound Credit Counsellor

Join Our Team of Financial Counsellors – Make a Real Impact and Earn Well

• Qualified Inbound Inquiries Provided
• Collections/Client Service/Insolvency experience helpful, not required.

Why Join Us?

• Competitive Pay: Average earnings of $50K-$60K annually, with top performers earning over $75K.
• Comprehensive Benefits: RRSP matching, medical/dental coverage, service time awards and paid time off.
• Career Growth: In-house training, mentorship and opportunities for learning.
• Positive Work Environment: Themed office days, food, and more to keep the team motivated and engaged.

Location: In Office role, North York, ON – near Consumers Road & Victoria Park Avenue
Schedule:

• Monday to Thursday: 8:30am – 8:00pm
• Friday: 8:30am – 6:00pm
• Saturday (once per month): 9:00am – 2:00pm

Primary Responsibilities:
At Consolidated Credit Counseling Services of Canada, we are passionate about helping individuals and families achieve financial freedom. Since 2007, we have been a trusted leader in the non-profit credit counselling industry and we’re looking for motivated and compassionate individuals to join our team as Inbound Financial Counsellors.

• Provide financial guidance to clients and help them eliminate unsecured debt.
• Assist in budgeting, goal setting, and managing finances.
• Create personalized financial plans that empower clients to regain control of their financial future.
• Help enroll potential clients into a financial program to help them with their outstanding debts.

Qualifications:

• No Industry Experience? We provide comprehensive in-house training to ensure you’re set up for success!
• Strong people skills and the ability to communicate effectively, both orally and in writing.

• Self-motivated and driven to meet goals and manage time effectively.
• Attention to detail and be able to multi-task and prioritize work on a daily basis.
• Fact gathering skills.
• Knowledge and use of PC Systems.

• Previous experience in collections, sales, or financial services is a plus but not required.
• Post-secondary education is required.
• AFCC designation or the ability to fulfill AFCC requirements within the first 2 years of employment (company-sponsored).
• Bilingual candidates (French/English) are preferred, but not required.

Ready to make a difference? Apply now and start your journey with us!
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.