Infrastructure Specialist (Network Services - SDWAN)

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all thing's infrastructure - good at providing analysis, documenting and diagramming work for hand-off, offering timely solutions, and generally "figuring it out." This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

They will be part of Network Services Deploy. Understanding of network technologies and technical deployments, as well as excellent organizational and negotiation skills to ensure smooth, on-time site deployments.

Additional Responsibilities Includes:

• Validation, review, and recommendations on Site Architecture Documents and campus designs.
• Compliance with K-Design and audit readiness through hands-on CAR process.
• Capacity planning for end-of-life refresh of campus devices, with technical analysis and design of reduced hardware possibilities.
• Placing orders with vendors and coordinating deployments at sites.
• Arranging export and import when shipping devices between countries where feasible.
• Adhering to country regulations concerning communications and asset shipments between states.
• Working with architects, operation teams, engineers, and vendors to plan and execute installations, reductions, and closures.
• Collaborating with CISO teams and business units to agree on firewall requirements and implementation.
• Managing the disposal of EOL/decommissioned network devices through the eWaste process.
• Performing preventative power maintenance activities.
• Remote installation coordination with H&E vendors, when necessary, otherwise performed by Infrastructure Specialists on-site.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Minimum 5+ years' experience on technical network deployments
• Minimum 5+ years' experience on ordering, vendor engagements and asset management requirements
• Minimum 3+ years' experience on Campus network (Wired and wireless), SD-WAN Cisco architecture.
• Hands-on experience with RDC (cabling routes and types), LAN Room setup, power & cooling requirements, and firewall requirements if needed.
• Collaboration with circuit providers for cabling routes, MUX deployment, and redundant paths via PoPs.
• Knowledge of Enterprise Networking including TCP/IP, Routing and Switching concepts.
• Knowledge of Network Capacity and Performance management.
• Knowledge of Wide Area Network circuit types, capacity and deployment

Preferred Technical and Professional Certification -

• CCNA or equivalent technical knowledge and Technical Project Management experience and or qualification.
• Exceptional judgment and decision-making abilities
• Familiar with a variety of IT concepts, practices, and procedures
• Strong analytical and problem-solving skills with high attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.