Infrastructure Support Manager

Secure our Nation, Ignite your Future

Responsibilities include but are not limited to:

• Lead a team of system architects engineers and administrators creating and sustaining operational hardware and software platforms.
• Oversee the daily operations of the IT infrastructure, including monitoring, maintenance, and troubleshooting.
• Manage and develop infrastructure support teams, providing training, coaching, and performance feedback.
• Ensure the infrastructure meets defined service levels and complies with government regulations and policies.
• Optimize, standardize, and improve infrastructure solutions, including migration to cloud environments.
• Collaborate with other IT teams to ensure seamless service delivery.
• Analyze infrastructure performance metrics to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to enhance infrastructure reliability and efficiency.

Basic Qualifications:

• A Project Management Professional (PMP) certification
• Intermediate Level ITIL v4 certification
• A bachelor's degree
• A minimum of (7) seven years of experience managing IT infrastructure operations in a geographically dispersed environment
• Strong understanding of IT infrastructure hardware, software, and networking technologies
• Excellent problem-solving and troubleshooting skills.
• Strong leadership and interpersonal skills
• Ability to manage multiple projects simultaneously.

Preferred Qualifications:

• Microsoft Certified Professional (MCP) or equivalent
• Cisco Certified Network Associate (CCNA) Data Center
• Dell EMC Storage Administration Specialist
• NetApp Certified Data Administrator, ONTAP
• Oracle Certified Professional (OCP)
• Linux+ CompTIA or CompTIA Server+
• Experience migrating data centers to the cloud.
• Experience with design, installation, and troubleshooting of legacy and new applications.
• Experience in a client/server environment.
• Experience with Windows and Linux based systems.
• Experience with Agile methodologies.

Clearance Requirements:

• Must be a U.S. citizen
• Must hold a current Top-Secret clearance

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time 
• Must be able to communicate, converse, and exchange information with peers and senior personnel 
• Constantly operates a computer and other office productivity machinery, such as a computer 
• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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