Instructional Designer SME

Description
Cybersecurity Training SME (and Instructional Lab Manager)
About LogRhythm :
LogRhythm is a world leader in NextGen Security Information and Event Management (SIEM), empowering organizations to successfully reduce risk by rapidly detecting, responding to and neutralizing damaging cyber threats. Our platform combines user and entity behavior analytics (UEBA), network traffic and behavior analytics (NTBA) and security automation & orchestration (SAO) in a single end-to-end solution. We are based in Broomfield, CO with offices in Maidenhead UK, Dubai, Singapore, and Australia.
The Opportunity :
We're seeking a Cybersecurity Subject Matter Expert and Instructional Lab Manager to join our Courseware Development Team in developing technical product training that enables our customers to get the most out of our products and our managed services partners with the knowledge and skills to support their LogRhythm customers. We're focused on building our teams' capability to design and develop industry-leading technical learning assets linked to performance-based outcomes. You will work in a highly collaborative, cross-functional environment to gather requirements, perform audience needs and gap analyses, manage learner lab environments, and support our courseware developers in designing and delivering engaging and deployment ready courseware for the entire LogRhythm range of products.
Location: Remote
Responsibilities:
35% - Cybersecurity Subject Matter Expert• You maintain your knowledge of current cybersecurity trends, and expertise on current and developing LogRhythm products.• You have familiarity with Windows and multiple flavors of Linux, can navigate, operate within, troubleshoot, support, build, and install within those operating systems.• You provide technical guidance and answer technical product-related questions for instructional designers/courseware developers, including contin ual updates on relevant new product features, developments, and release timelines.
30% - Labs and Lab Exam Management• You own the maintenance and development of our hands-on labs and virtual exam architecture and infrastructure, and recommend strategic direction and investments in that infrastructure, to ensure the best possible experience for learners and instructors within budgetary constraints.• You work to continuously improve operations and processes and maintain exceptional documentation on those processes and procedures.• You create interactive and highly realistic lab environments for students and Courseware Developers.• Utilizing your expertise in incident detection and response and threat hunting, you create and maintain experiential hands-on labs, exercises, and exams aligned to learning objectives and ensure real-world relevance.• You consult, collaborate, and support Instructors and students in troubleshooting lab issues.• You lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.• You utilize your familiarity with AWS and its configurations to build Images, configure networking and other infrastructure in AWS.• You perform end to end testing of Labs, using tools like Python and PowerShell with the running of Beta testing in Live Class Environments.• You develop and maintain automations for different automated delivery opportunities.
10% - Courseware Maintenance• You lead our instructors in maintaining our Instructor Led Course content to ensure it reflects product developments and version releases, and ensure those changes are well documented.• You work with other SMEs to re-purpose content into different formats as required to support various course delivery types (i.e., video scripts, live training, classroom schedules, etc.).
15% - Project Team Meetings• We have a very high commitment to project discipline on our team and working within this kind of structure and associated processes is something you appreciate, a lot.• You participate in daily project standups and are responsible for presenting your plan for the day, surfacing any challenges or blockers you're facing, asking questions of the project team members, and in general supporting the PM.• You participate in our project Sprint Reviews held every two weeks where you're responsible for presenting in detail the work you've completed in the current sprint to the project team and stakeholders.• You participate in regular Sprint Retrospectives to help us recognize learning opportunities and improve our team processes and performance.
5% - Ad-Hoc Assignments• We work in a dynamic environment where priorities can and do change. You enjoy taking on ad-hoc projects and fully owning them from concept to delivery.
5% - Personal Development• We highly value a growth mindset. So much so that we expect you'll carve out two hours per week to focus on developing your knowledge of our products, underlying technologies, and your professional skills.
Minimum Qualifications (Must Haves): • LogRhythm SIEM experience.• Strong background in relevant open-source technologies.• Proficiency with configuring infrastructure components (e.g., networking, cloud services, orchestration tools, containerization, compute, and storage systems).• Strong command of the written and spoken English language, including communicating with a high level of details among various audiences.
Highly Desired Qualifications (Key Discriminators): • Professional Services implementation experience.• Broad Security/Cybersecurity domain experience and/or expertise.• Knowledge of software and systems security.• Penetration testing experience.• Knowledge of RPA tools or interested in learning.

• Software coding/programming expertise.
• PMP certification or in progress.
• Network+ certification or in Progress.
• Security+ certification or in progress.

Personal Qualities/Characteristics: • You like to have fun and make it fun for others. At the end of the day, we all should enjoy what we do and doing it together.• You're a life-long learner with a growth mindset. You invest in your own development and value this in others as well.

• You're comfortable with ambiguity. You know you can't know or control everything and that's okay. You do the best with what you have while seeking to bring light to the darkness.
• You're comfortable presenting to peers, managers, and executives, and enjoy being on stage.
• You're always willing to figure it out. Whatever it is you're ready to roll up your sleeves and get after it with confidence. When that challenge is a knowledge gap, which it often is, you're able to self-educate because you want to figure it out.
• You show you care about the team. You recognize that the team's success is critical to your own and your first impulse is to support that in multiple ways, whether it's lending a helping hand, sharing your knowledge, mentoring others, or general collaboration. Your willingness to contribute creates a positive team dynamic and others want work with you and have more people like you on the team.
• You own your own performance. You know what's expected and you work to meet those expectations consistently. You don't wait around for direction or guidance from your manager, you're not reliant on others for help.
• You're a proactive communicator. You know that insufficient communications are the cause of most problems and great communications solve most problems. You strive to keep your management, teammates, and stakeholders continually well informed.
• You are a great listener. People tell you so. You're one of those people who can bring a conversation back on track because you recall what was being talked about before it derailed. You are sensitive to thoughts and feelings not being communicated and take them into consideration.
• You're resilient. When Murphy's Law kicks in, you don't let it get you down or infect others with negativity. You understand there are ups and downs in the journey and don't let those derail you or cause you to lose sight of the destination. You bounce back quickly from adversity, know your limits, pay attention to how full your gas tank is, and know how to refill it.
• You can prioritize. You know not everything is equally critical and make smart choices about where to focus your limited time and attention.

Submission Requirements:

• COVER LETTER REQUIRED : If you've made it this far you must still be interested and can see yourself in the role. Tell us about it. We want to hear your story. What has your professional journey been, up until now? Why are you interested in this role? How are you qualified, how does it fit into your career goals, and what specifically do you bring to the table? Consider this your first assignment and an opportunity to impress us.

LogRhythm Total Rewards offers you:
(Subject to applicate eligibility requirements)
Extensive medical, dental and vision coverage to meet your healthcare needs and employer Health Savings Account contribution to help pay for health expenses now or in the future
Generous 401(k) employer match to help you save for your future
Paid Time off including "take what you need" flex time, volunteer day of service, your birthday, parental leave, holidays and more
Widespread learning center for career planning and skill development to grow your career
A culture of passionate, diverse, committed professionals
Salary:
The annual starting salary for this position is between 80k-90k+ Annually depending on experience and other qualifications of the successful candidate.
Bring your Whole Self to Work!
If you are a highly motivated individual with a passion for ensuring the reliability and scalability of cloud infrastructure, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our cutting-edge technology solutions.
Diversity, equity, and inclusion are at the core of who we are. At LogRhythm, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.