Internal Operations Manager

Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.

Chef is looking for its very first internal operations manager. You will do a bit of everything; this is not a typical administrator role, nor a typical office lead, nor a typical HR or marketing assistant. Rather, the job requires the ability to handle all these and more and to switch gears at a moment’s notice. 

You will get to experience first hand what an early-stage startup in AI + Robotics does and experience the energy of a growing dynamic small company. You will work very closely with our CEO, COO, Financial Controller, Sales Manager, Head of Software, and Head of Hardware to ensure successful day-to-day operations at the company. This broad range of responsibilities include: 

• Writing emails, documents, presentations for meetings, updates and other engagements with customer and business partners

• Administrative support for leaders, to keep them organized, prioritized and on time

• Assisting in recruiting new employees by discovering good candidates, outreach emails, having calls, scheduling calls, and using other campaign tools

• Assisting with basic HR execution such as recruiting, onboarding, benefits and company policy questions

• Helping with sales operations; reaching out to prospective customers, organizing meetings, helping with demos

• Professional communications in calls and emails to the company’s customer and business partners 

• Organizing, prioritizing and appropriately handling time-sensitive, confidential information and ensuring action/attention required is addressed

• Helping with financial operations; following up with employees to get receipts and memos in for all transactions and tracking high spend. 

• Managing the office environment to create a welcoming and professional workplace; this includes ensuring that the pantry is well stocked with food, ensuring the office is clean and organized, ensuring AV systems are setup well and working. Act as Receptionist for the office 

• Assisting with digital marketing initiatives (web, press, social), customer research, prospecting customer outreach campaigns

• Help with procurement efforts at Chef, not only for the office but also for our robots that are being shipped. 

• Coordinating a dynamic meeting schedule for senior executives including making arrangements for in person meetings and video conferences

• Event coordination which may include: planning, negotiating with and securing vendors and venues, creation of purchase orders and event logistics

The job requires top notch organizational and communication skills. Key to the position is the ability to deal with people of every station, handle complex written and verbal communications while maintaining a high level of professionalism and positivity. 

You are self-driven, capable of anticipating what needs to be done and making it so with minimal supervision. You have a proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage work time efficiently. You consistently act with a high level of professionalism and discretion while juggling many tasks at once. You should have a track record of success and have these characteristics and skills: 

• Strong written, verbal and interpersonal communication skills

• Adept at dealing with professionals of every level inside and outside of the company

• Comfort in handling things with aplomb when a multiplicity of urgent matters converge

• Strong organizational skills

• Experience in digital marketing and/or recruiting

• A minimum of 5 years relevant experience 

• Comfort in handling confidential information

• Ability to prioritize and handle multiple assignments at any given time, work late or come in early when it is necessary

• Impeccable attention to detail

• Well-versed in the Microsoft Office

• Authorized to work in the United States on a full-time basis. Full fluency (verbal and written) of the English language is a must

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity and expression, sexual orientation, national origin, ancestry, citizen status, uniform service member and veteran status, marital status, age, pregnancy status, protected medical condition, genetic information, disability, or any other protected status.

Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Chef values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!