International Account Specialist

At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.

How You Will Make Contributions That Matter

Responsible for the daily order management of Saputo's International business customers and is critical in supervising timelines for domestic and export shipments. This cross-functional role will partner with Sales and other supply chain departments to provide best in class service to Saputo Dairy USA Cheese and Ingredient channel customers.

Essential Duties and Responsibilities:

• Prepare export documentation, manage deadlines and tracking customer receipt of product.
• Create customer orders, validate pricing, weight, market, and ship schedule.
• Process letters of credit and payment confirmation receipts.
• Partner with third party vendors and systems to create, update and submit required customer data.
• Process US Dept. Homeland Security (AES) filings and Certificates of Insurance when applicable.
• Monitor order status and material availability with 3PLs, Plant, Production and Sales.
• Communicate with logistic teams, freight forwarders and marine transportation companies.
• Prepare internal and external customer correspondence (email, memo, documents, etc.)
• Minimize or eliminating negative impacts to the customer.
• Maintain Broker Commissions files.

Qualifications/Experience:

• Have 1-3 years of experience in supply chain customer service/account specialist position.
• Have experience in supply chain operations, inventory or forecasting in the Food and Consumer Goods industry (preferred).
• Have experience with SAP (preferred).
• Enjoy a fast-paced, ever changing, problem-solving environment.
• Are exceptionally detail oriented with a natural penchant for critical thinking.
• Some travel required.

We Support and Care for Our Employees by Providing Them With

• Development opportunities that enhance your career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise. To learn more about Saputo in the USA, please click here. (http://saputo.com/en/our-products/usa-sector)

Join the Saputo Dairy USA team to make your contributions matter every day!

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