IT Operations Intern

Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you'll find work that works for you and adds up. We've got flexibility, career development opportunities, and a chance to work in your neighborhood. We've got your back, since we are one of the nation's largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.

Jackson Hewitt is more than just a tax company, we are one of the nation's largest retailers and we're on a journey to transform technology to provide the best service to our clients.

Our Technology team has adopted Agile practices and some of the best technology to make sure we're delivering first-class service to every client, every time.

Are you curious about working in an agile environment? Join us as we move to the next level of innovation and continue to make Jackson Hewitt the best tax service available. As an intern with JH, you can intern for summer, one semester, or join us year- round. Taking your school schedule into consideration, JH also offers flexible onsite schedules ranging from 20-40 hours a week.

IT Operations Intern

The IT Operations team maintaining the hardware and software systems within an organization. This includes configuring and updating software applications, employee devices, servers, databases, and other IT infrastructure. As an intern, you may assist the team with:

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Organize and maintain IT resources.
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.
• Provide quality assurance through testing and implementation planning and is familiar with the usage of high quality software/website development practices
• Currently enrolled in a Bachelor's degree program for Computer Science, Information Technology, Engineering, or other relevant course of study
• Intermediate knowledge of at least one major programming language (JavaScript, Python, PHP, etc.)
• Willingness and ability to learn new programming languages as requested
• Familiarity with SQL database usage and website development processes
• Ability to work independently and collaborate in a team

Eligibility Requirements:

• Minimum of 3.0 GPA
• Must be within 2 years of graduating from current program/degree
• Must be enrolled in school part-time (summer enrollment is not required), or graduated no more than 6 months ago

What you will get from your internship:

• All interns are paid a competitive wage, and earn more when you return to intern with us again!
• Casual attire...Yes, you can wear jeans every day!
• Hands-on training alongside experienced professionals
• Paid technical, career, and business training sessions
• Ample opportunity to develop core and new skillsets, and have a stake in your own success
• Interact with executive-level leadership
• Company celebrations and appreciation events
• Access to JH's database of free online training courses
• Paired with a mentor to help guide you in your learning

We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.