IT System Administrator

Analytic Partners Recognized as a Leader by The Forrester Wave, Marketing Measurement & Optimization, Q3 2023 Report “Analytic Partners dominates with data-driven marketing insights.”

Analytic Partners is the leader in commercial analytics. Through a combination of expert guidance and technology, we help the world’s largest brands make forward-looking decisions to drive business growth. Our platform, GPS Enterprise, provides adaptive solutions for deeper business understanding, and empowers marketers to make proactive decisions that boost their brands. We turn data into expertise so that our customers can create powerful connections with their customers and achieve commercial success. 

We’re growing fast, with global operations across our full-service offices in New York City, Miami, Broomfield, Charlottesville, Dallas, Dublin, London, Paris, Hamburg, Munich, Sydney, Melbourne, Singapore, and Shanghai.

What you’ll be doing:

• The IT Systems Administrator will work in a diverse environment including network operations, internet service providers, data centers (e.g., Amazon, Azure, and climate-controlled, on-prem server rooms). This person will offer a wide range of services based on user support, troubleshooting, design, installation/upgrading, and configuration of operations systems, facilities, network devices, laptops, and mobile devices. This role will work in a team and individually.
• Understand and participate in the design, development, and deployment of basic network configurations, servers, laptops, mobile devices for our end-users including client engagement team (CET), Technology Engineering (TE), Product Management, Human Resource, Finance, and other support services teams.
• Setup and administrate configurations for anything relative to Office 365, OpenDNS, LanSweeper, Exchange and ActiveDirectory.
• Create AP Help Desk Tickets and manage JIRA on the back end.
• Administrate Azure and Office365.
• Support configurations deployment, including software and hardware upgrades on all kinds of networking devices that appear in a network environment including routing protocols, network security, Wi-Fi, VoIP.
• Consistently check manufacturers guidance for upgrades.
• Consistently make recommendations to help improve overall IT functions and solutions for your designated areas.
• Support / administrate system backups.
• Monitor AV/AM, IDS, and logging operations.
• Maintain inventory control.
• Work in a team or alone or both from time to time.

What we look for in you:

• 3-4 years of IT System Administrator experience with minimum 1-2 years of experience in network troubleshooting including VLANs, router setup.
• Bachelors preferred, or Associates Degree or equivalent experience
• Experience with Microsoft Azure IT System Administrator
• Experience with AWS cloud a plus
• Experience with MS Intune
• Use tools such as screwdrivers to install monitor arms, install a hard drive, or to fix a AV unit
• Excellent work organization, self-management, communication, and interpersonal skills
• Value continuous learning, professional growth, and development
• Exceptional problem-solving skills and ability to resolve issues across any of our offices and remote teams.
• Support assigned work streams and projects.
• Like to wear multiple hats and jumps in to get the job done
• Enjoying working with people, team players, flexibility to adapt to new working environment.
• A multitasker with excellent time management skills who can handle tight deadlines.
• Support a global operation that (follow the Sun model)
• Capacity to listen, be curious, display a learning orientation geared towards understanding different perspectives, and the ability to apply these talents when making decisions and working with employees at all levels.

Our differentiator is – Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.

People: We value our people, customers, and partners

Passion: We love what we do

Growth: Unlimited growth means unlimited potential

AP is a customer-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers.

As a woman founded and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here

Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.