IT Systems Administrator

Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. Innovation is our hallmark, and it begins with staff development. Join Meriplex where you will have the opportunity to develop your skills while working alongside a team of enthusiastic industry and technology experts. 

We are building our team of motivated Systems Administrator. Come and join a winning team!

Make your mark at Meriplex by being the best at what you do. Here’s how to make an impact:

What it takes:

• Willingness to work with external customers as well as our internal departments and employees to ensure effective troubleshooting and problem resolution... We have each other’s back.
• A wide variety of skills, and the ability to troubleshoot and resolve problems in a wide variety of environments… After all, we are growing.

• Excellent written and verbal communication skills, great time management skills, and the ability to manage complex data and technical documentation… Set your team up for success. Nobody likes to be left in the dark.
• Must be able to work on-call, after-hours, and Holidays periodically… Remember, we are here to provide excellent customer service.

Let’s work together to succeed together! A minimum of 5 – 7 years of relevant industry experience in some (more is better) of the following areas is a good start:

• A solid understanding of the necessity for, and practice of, basic network, server, workstation, and end user security, and multi factor authentication methods.
• Supporting, managing, troubleshooting, and resolving second and third level service requests with the appropriate level of urgency and professionalism across a wide variety of technical environments.
• Direct and indirect contact with customers, vendors, and staff.
• Proper and efficient management of workflow using research, documentation, RMM tools, ticket system, and communication.
• The ability to effectively communicate technical information using written and verbal communication skills.
• Experience configuring, troubleshooting, and supporting network related devices such as switchers, firewalls, and routers.
• Expert knowledge of TCP/IP/DHCP and DNS.
• Experience creating, renewing, and installing SSL certificates.
• Experience with SPF/DMARC/DKIM.
• Experience with SAN/VPN/LAN configuration, maintenance, and troubleshooting.
• Experience monitoring for, and responding to, server and network outages.
• Experience with installing, configuring, and maintaining virtualization technologies such as Vm-Ware, Hyper-V, and Scale computing.
• Experience working with and troubleshooting Citrix environments and Citrix Workspace.
• Expert knowledge of on-premise and cloud backup technologies.
• Experience with installing, configuring, and troubleshooting Windows Operating Systems (servers and workstations).
• Experience with Active Directory and Group Policy administration.
• Experience with support and management of Microsoft Exchange 2010, 2013, 2016 and 2019.
• Experience with VoIP / phone system maintenance, configuration, and support.
• Experience administrating and supporting Microsoft Office 365 Environments, applications and licensing, including OneDrive, SharePoint, and Teams.
• Experience with network printing and scanning installation, configuration, and troubleshooting.
• Experience with the installation and troubleshooting of peripheral hardware such as docking stations, printers, mice, keyboards, and monitors.
• Expert knowledge of teleconferencing applications such as Zoom, Skype, and Teams.
• Experience with the installation, configuration, and support of Apple computers and devices.
• Experience with installation and maintenance of a wide variety of applications on servers and workstations.

Some experience in the following areas and certifications will serve you greatly in this role:

• Comp TIA A+ certification
• Comp TIA Network+ Certification
• VMware Certified Professional
• Microsoft Certified IT Professional
• Apple Certified Support Professional
• Cisco Certified Network Associate
• Batch File, VB Script, and PowerShell experience
• Experience with Microsoft Visio and generating network documentation
• Help Desk or Technical Support Experience
• Experience with Structured Cabling and Network Wiring
• Experience with internal and external security scanning software, identifying vulnerabilities and remediating them

Work Schedule/Travel - Shifts for this role will be scheduled between the hours of 8 AM and 6 PM (PT). In addition to the normal work shifts, you must periodically be able to work on-call, after-hours, and holidays. Travel may include up 30% to the various client locations across the Orange County/LA area. You must have a valid driver's license, reliable motor vehicle with valid proof of insurance. You must also be able to lift up to 40 pounds.

We value both education and experience equally - While your formal degree, and certifications, would contribute to your success in this role, we also find tremendous value in skills and knowledge gained through in depth, real-world experience in a related field.

The Meriplex Difference - Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.

Current Pay Range: $65,000 to $90,000 

If you want to be a lion, you must train with lions. Come and join a winning team!

• Channel Futures MSP 501 Winner (2021)
• Houston’s Best and Brightest Companies to Work For (2020 & 2021)
• Top 50 Tech Services CEO Award (2020)
• CRN MSTP 500 Winner (2021)

We value our employees and give credit where credit is deserved through our quarterly employee recognition award – the L. I. O. N. award:

Leading with Innovation
Internal Partnerships
Operational Excellence
Next-Level Customer Service

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Meriplex Communications and Meriplex Solutions do not accept unsolicited headhunter and agency resumes. Meriplex Communications and Meriplex Solutions will not pay fees to any third-party agency or company that does not have a signed agreement with Meriplex Communications and Meriplex Solutions.