Key Sitecore XM Cloud Engineer

We are looking for an experienced Key Sitecore Engineer with expertise in Sitecore XM Cloud to join our team. This role involves providing support and maintenance for Sitecore and Sitecore XM Cloud.
If you are passionate about ensuring seamless operations and optimal performance in cutting-edge technology, we invite you to apply and join our innovative environment.
This position offers hybrid setup with the flexibility to work from any location in Latvia, whether it's your home or our office in Riga.

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Technologies

• Sitecore, Sitecore XM Cloud, .NET

Responsibilities

• Manage tasks such as 3rd line support, development and migration for various clients and business areas
• Solve complex technical issues related to the specific software
• Collaborate with the shared services team to ensure efficient software maintenance and support
• Handle incident and problem management, adhering to agreed SLAs
• Perform root cause analysis and implement corrective actions as needed
• Conduct regular system checks and monitoring to ensure optimal performance
• Participate in code review and troubleshooting activities

Requirements

• Strong proficiency in Sitecore and Sitecore XM Cloud
• Knowledge of .NET
• Experience in application support
• B1+ English, both verbal and written

Nice to have

• Familiarity with the Sitecore Experience Platform

We offer

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients: Work closely with 295+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup: The flexibility to work from any location in Latvia, whether it's your home or our office in Riga
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more

Salary range €3.4K-€5K gross, based on your experience and interview results.
About EPAM
EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.
With offices in 55+ countries, EPAM has grown in Latvia to over 150+ talented innovators in 3 years. We foster creativity and unconventional ways of doing things, welcoming like-minded professionals to join us.