Lead Product Manager, eCommerce Experience

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.

Are you a product expert? Are you looking to create better experiences for our customers? If you want to expand your professional goals at Realtor.com ®, this is the role for you. Join us as our newest Lead Product Manager, eCommerce Experience and continue to Love Your Career at Realtor.com ®,

Our digital storefront often serves as the entry point to a long-term customer relationship with Realtor.com. That's why we're looking for a Lead Product Manager who will dig into the details and help define and deliver a world-class eCommerce experience for our largest customer base: real estate agents and brokers.

What you'll do:

• In concert with your analytics partners, build robust funnel metrics in order to uncover the largest areas of opportunity to improve sales growth
• Collaborate with Revenue and other executive leaders to define a winning vision, strategies to progress towards that vision, and tactics to support your strategy
• Partner with design, engineering, data science, and analytics teams to identify and prioritize opportunities and turn them into requirements, designs, and shipped experiences

The ideal candidate for this role loves getting into the details, leverages quantitative and qualitative data to understand customer pain points and translates those into successful products, has ecommerce and online marketplace experience, has a proven track record of collaborating with sales, marketing, and customer service teams, has experience working on B2B products including Salesforce as a Product, and is skilled at communicating across levels and functions. Success in the role will be measured by rate of funnel improvement, increased sales, and customer NPS.

What you'll bring:

• Vision - An eye for great products, including defining and driving new features with quantitative and qualitative reasoning
• Customer Focus - Comprehend and advocate for the product and our customers; bring strong customer empathy and experience driving product direction and execution based on customer pain points and opportunities.
• Attention to Detail - Raise the team's standards for quality and attention to detail
• Planning - Lead cross-functional participation in planning and execution; direct product development toward the highest-ROI opportunities
• Decisive - Translate ambiguous or conflicting inputs into solid action plans and precise requirements
• Communication Skills - Clear, concise written and verbal communication skills; demonstrated ability to communicate to a wide array of stakeholders - from executive audiences to engineers
• Leadership - Able to unite and steer one or more more teams aligned to the same goal without direct managerial authority
• Education - Bachelor's degree and 10+ years of related experience preferred or equivalent work experience
• Industry Experience - Product management experience at a leading technology company, ideally with eCommerce software experience
• Product Experience - Adopting product management best practices, standards and policies
• Strategic Thinker - Understand business objectives and convert them into clear product plans, and follow through with execution
• Results Oriented - Use hard data to assess opportunities, metrics driven, ruthless in prioritization, overcomes obstacles to drive business outcomes
• Adaptable - Comfortable with ambiguity, thrive in a fast-paced environment, manage multiple initiatives, remain optimistic

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.