Lead Salesforce Administrator

We are seeking an experienced Lead Salesforce Administrator to join our team and take charge of managing and enhancing our Salesforce platform. In this role, you will be instrumental in optimizing the Salesforce ecosystem to support the operations of our TA, Single Platform, and Vacation Rentals business units.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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• Collaborate with cross-functional business stakeholders to ensure Salesforce aligns with business needs, streamlines processes, and delivers actionable insights through analytics
• Oversee the configuration, customization, and implementation of new Salesforce features and functionalities
• Review, install, and manage Salesforce updates while providing training materials and user support
• Identify and resolve system issues and bugs to maintain optimal platform performance
• Implement declarative solutions such as approval processes, record types, custom settings, metadata, page layouts, and field configurations
• Develop and maintain dashboards and reports to support data-driven decision-making
• Manage user roles, profiles, and security settings to ensure compliance and accessibility
• Deploy changes and updates using CI/CD tools
• Evaluate, configure, and integrate third-party applications with Salesforce

• A minimum of 6 years of hands-on Salesforce administration experience
• Proficiency with Salesforce Lightning Platform, Sales Cloud, Service Cloud, and automation tools like Flows
• Salesforce Administrator Certification
• Strong problem-solving skills with excellent communication and interpersonal abilities

• Familiarity with Einstein Analytics and AI bots
• In-depth understanding of Apex, Force.com, SOQL, Triggers, and Visualforce

• Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
• Medicina Prepaga (It covers the collaborator and direct family group)
• Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
• Discounts card
• English Training (English lessons, twice per week)
• Training Program (Access to multiple customized training plans according to the needs of each role within the company)
• Marriage bonus (The company doubles the allowance established by law that ANSES offers)
• Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
• External Agreements and Discounts
• Vacations: 14 calendar days a year