Lead - Talent Acquisition

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk) and Freshteam (HR management system).

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Freshworks is looking for a Senior Talent Acquisition Specialist to join our team in Europe. The position is based in Berlin. This individual contributor role will be part of the Talent Acquisition team, to steer and expand our European presence.

 

As a business, Freshworks is disrupting business software. Meanwhile, the HR function is focused on making Freshworks the most loved company by employees. We are about more than simply employee engagement. We are focused on creating “Moments of Wow” for our employees. 

 

Your Role and Responsibilities:

• Source candidates across European supporting Sales and GTM Functions 
• Own and drive end to end recruitment process from (sourcing, interviews, reference checks, negotiating compensation proposals and closing candidate offers)
• Ability to partner and influence stakeholders at all levels, including executives, to drive hiring goals and program outcomes.
• Build a pipeline of top candidates for different roles by using a variety of sourcing channels (inbound, outbound, agencies, etc.). The candidate has to have the ability to source through direct hires
• Ensure a high-touch experience for every candidate from first contact to final offer, flawless best in class onboarding and post onboarding check in
• Contribute to employer branding concepts and projects along with Marketing colleagues. Organize recruiting events
• Transformational mindset to drive our Talent Acquisition processes

Qualifications

• 5+ years of recruiting experience in a similar role, ideally with a focus on hiring sales people in an agency or startup setting. SaaS experience preferred
• Knowledge in talent sourcing and full recruitment life cycle
• Experience in using HR technology and applicant tracking systems
• Teammate and strong collaborator with a strong work ethic and ownership who enjoys working in a high-energy team environment and is passionate about other people
• Excellent communication skills

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.