Learning Operations Specialist – Reporting

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Role is to provide Learning Operations Support to the IBM Consulting Learning & Knowledge team in China. Ability to communicate fluently (both spoken & written) in Chinese is essential.

Tasks covered to include:

• Reporting & Data Analytics
  • Extract data from a variety of systems to build reports.
  • Analysis of the data
  • Understanding client needs to construct new reports.
• Preparation of data to feed other reporting systems (e.g. finance)
  • Extract data from variety of systems
  • Data quality checks & follow up on any issues.
• Dealing with ad hoc reporting & data analysis requests.
• Assisting with administration of client owned reporting systems
• Aiding with some finance processes:
  • Report preparation
• Administrative functions such as:
  • Mailbox management
  • Monitoring slack channels
  • Maintaining W3 pages
  • Access management
  • Maintaining system accesses

Required Technical and Professional Expertise
The skills needed to perform this role are:

• Ability to communicate fluently (both spoken & written) in Chinese is essential.
• Ability to use excel to a high level is essential.
• Ability to work to tight deadlines over financial timescales (such as month & quarter end) is essential.
• Experience of data analysis is required.
• Knowledge of finance processes such as planning & forecasting is useful but not essential.
• Knowledge of Internal IBM L&K tools such as LRT & EPD useful but not essential
• Knowledge of reporting tools such as Cognos useful but not essential

Preferred Technical and Professional Expertise
NA