LMS Administrator Senior

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity for a technically-minded learning professional to lead the administration of Learning Pool, our enterprise learning management system (LMS). This position functions as our in-house LMS expert who manages and maintains the LMS platform, ensuring optimal performance, reliability, and user experience. This professional will handle the day-to-day administrative duties of the LMS, will develop technical strategies that support CHS learning across divisions, and promote growth and scalability of the LMS.

Responsibilities

Learning Management System

• Serve as the LMS expert and the primary contact for support and administration of the LMS.
• Be the primary contact to support enterprise content providers who use the LMS to deploy division-specific content.
• Upload training content (e.g. SCORM files) to the LMS. Assign and track learning content to audiences. Deactivate old content and user licenses. Test and troubleshoot course issues.
• Manage learner curriculums in the LMS database.
• Work with IT stakeholders on LMS data interface and updates to data files.
• Manage and develop the protocols for all online courses to include curricula, learning plans, and other assets.
• Manage common areas within the LMS including appearance, tabs, settings, and branding.
• Provide end-user support to all LMS users as needed for system issues while proactively working to resolve issues that arise regarding course design, configuration and deployment.
• Oversee, advise, and support content providers with LMS solutions and customizations throughout the development lifecycle.
• Analyze and evaluate LMS capabilities to establish governance, processes, and timetables with a mindset of continuous improvement to drive system standardization, optimization, and utilization.
• Generate reports both standard and ad hoc, streamline report functionality, run queries for ad hoc requirements, and propose dashboards as needed.
• Monitor and administer LMS security according to policy regarding user access, quota administration, audits and security problem resolution.
• Serve as liaison with LMS supplier for product issue escalation, product enhancement requests, and product news such as upcoming release features and schedule.

Minimum Qualifications (required)

• High School diploma or GED
• Ability to troubleshoot learning management system problems, identify issues, and engage the right partners to develop solutions
• Strong interpersonal skills and a collaborative approach to problem solving and customer support
• Detail-oriented organization with the ability to manage projects to meet stakeholder deadlines.
• Strong business and technical acumen using a data-driven approach.
• Strong written and oral skills
• Strong skills in MS Office products including Excel with the ability to create reports and manipulate data

Additional Qualifications

• Bachelor's degree preferred
• Experience with Learning Pool LMS
• Learning & Development, Human Resources, Compliance or Legal professional certificates or affiliations
• Training program development and creation
• Familiarity with e-learning standards, such as SCORM, AICC, MP4, etc.
• Familiarity with adult learning principles and digital learning
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care savings accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.