Luxury & Lifestyle Global Sales Coordinator
Company
Accor
Location
Other US Location
Type
Full Time
Job Description
Company Description
Accor is a global leader in luxury & lifestyle, having curated one of the most extraordinary portfolios of luxury brands in the world. Over the last decade, Accor has successfully cemented its position as a leader in the global luxury & lifestyle hotel market.
- Accor’s luxury & lifestyle portfolio includes more than 400* hotels, over 200* hotels in varying stages of development and approximately 140,000* rooms in the network + pipeline.
- The company has achieved a #2 position in Luxury hospitality worldwide.
- Accor’s prestigious luxury & lifestyle brands – some of which sit in Ennismore - include Raffles, Orient Express, Faena, Banyan Tree, Delano, Sofitel Legend, Fairmont, Emblems Collection, SLS, SO/, Sofitel, Rixos, MGallery and onefinestay.
- Accor also offers a diversified selection of luxury & lifestyle hospitality offerings through its immersive resorts collection.
The Group has embarked on a new chapter of transformation and growth, creating a fully autonomous division for its Luxury & Lifestyle brands, to reinforce its leadership and accelerate growth.
Accor’s luxury brands are a key driver of future growth, representing the largest share of project value in the Group’s development pipeline. The Group’s new brand-led division creates a more agile organization, entirely focused on fast-growth drivers specific to the luxury market, which in turn, boosts value for its luxury hotel owners.
The Global Sales Luxury & Lifestyle team has a strong cross-functional role in the Luxury & Lifestyle division, to support the brands, strengthen Accor’s positioning on this market and boost high margin revenue to the L&L hotels.
Job Description
The Sales Coordinator is responsible for providing active sales support to the Director(s) Global Accounts.Â
Main responsibilities:
- Serve as customer service sales support for specific business opportunity fulfillment and general needs.
- Maintain accurate ANAIS profiles of all accounts, with current and potential production levels, based on input and direction from manager.
- Organizing and distributing qualified leads to the respective hotel(s).
- In the absence of a Director, execute appropriate sales process support functions including: follow-up to sales leads, tracing and updating all bookings as required. Customer interaction and advancing the sales process.
- Assist in the organization and coordination (event planning) of specific functions, special events and promotions handled by the Sales team (i.e. familiarization tours, sales missions, sales calls, tradeshow etc.)
- Handle select project management as required by the Director Global Accounts or Executive Director, Global Sales
- Prepare and disseminate all month end reports, and attend all sales meetings.
- Provide administrative functions as required
- Opportunity management in ANAIS
- Confirm all contracts in ANAIS – determine total value of the contract. Ensure all contracts are confirmed prior to program end date.
- Report generation for opportunity management: MIM reports, eRFP reports, Delphi ect.
- Month-end and quarter-end reporting and verification
- Manage and maintain budget including AR request, tracking, forecasting and hotel chargebacks
- Reporting and data analysis for directors key accounts
- Director coverage when they are out of the office
- Assist with client and account management on behalf of the directors
- Assist with vacation and out of office support for the coordinator team
- Other duties as required in support of the Meetings & Incentives Team as directed by VP or ED of Meetings and Incentives
Qualifications
Typical Background:
- Minimum High School Diploma, University degree preferred.
- Working knowledge of Salesforce and all related software, Excel, PowerPoint and Word are required
- Past sales experience (internal or external) an asset.
- Detail oriented with a strong ability to multi-task
- Ability to work under pressure and meet deadlines
- Proven competency in the area of organization and communication skills.
Compentencies:
- Client minded
- Sales oriented personality
- Proactive
- High energy level
- Influencer & convincer
- High achiever
- Fast learner
Date Posted
06/14/2024
Views
6
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