Mail Specialist

Description

Location: This position is located at our Dublin, OH campus.

We're on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors™. We're committed to building diverse and inclusive teams, so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

The Mail Specialist is responsible for functions of the mail room and mail process. The Mail Specialist tracts and logs all incoming and outgoing mail. This position is also responsible for sorting and scanning mail to different departments. The Mail Specialist handles printing off incoming mail and mailing out. This position is also responsible for inventory, ordering and stocking of office supplies.

What you'll do

• Maintain inventory of mailing supplies
  • Millcraft: Paper supplier
  • Magnum Press: Envelope and finishing project work
  • FedEx: Ordering mailing supplies
  • USPS: Ordering mailing supplies- order trays and sleeves before going to postal facilities
  • Blue Technologies: Order toner, toner recycling supplies
• Operate and trouble shoot mailing and postage machines
  • Call Neopost
  • Talk to Technicians
  • Coordinate timing of machine maintenance
• Complete mailing of Morning letters and Bucket Mail
• Coordinate all other mailings from Marketing and Communication
  • Coordinate production calendar
  • Use mailing software to prepare mailing
  • Put together approval email for project owner to review and approve Print material proof for designer approval
  • Print mailing materials
  • Coordinate with Magnum Press for any finishing work needed for the mailing Schedule trip to post office to drop off mailing
• Mock up ID card drafts and perform audits
• Assist Implementation with assignments as needed
• Travel locally to postal centers or shipping centers as needed
• Work overtime or unusual hours with little notice
• Operate Satori software (address verification and presort)
• Coordinate Health Fair Events
  • Track CRM for updates to events
  • Order and maintain inventory of materials for events with Logo Speed Prepares and ships supplies and giveaway to destination
  • Monitor Health Fair calendar
• Provide back-up of all duties of Implementation Support Coordinator as needed
• All other duties as assigned.

What you'll bring

• Attention to detail
• Ability to prioritize tasks
• Flexibility as work assignments change Basic knowledge of printer maintenance Ability to work independently
• Ability to lift 65 lbs. regularly Reliable transportation Flexibility in schedule
• Experience with Sortea, InDesign, Word, and Excel
• All job offers are contingent on successful completion of a background and reference check
• Protect and take care of our company and member's data every day by committing to work within our company ethics and policies
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

What's in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.

• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

#LI-AT1 #LI-Onsite

Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment.

If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov and your state's Attorney General at https://www.usa.gov/state-attorney-general.