Management and Program Analyst - BIL (Open to both U.S. Citizens and Federal Employees)

To meet the minimum qualifications for this position, you must meet either the education or specialized experience for the grade at which you are requesting consideration.

To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include:

• Experience researching and examining program processes and policies, administrative operations, and/or program development for a variety of conventional conditions; and
• Experience communicating information and providing recommendations to program or process improvement either orally or in writing to decision makers

To qualify for the GS-11 on Education alone, you must have:
3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree.
You can also qualify based on a combination of higher level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application.

To qualify for the Grade 12, you must have at least one year of experience equal or equivalent to the GS-11 it must include:

• Experience researching and analyzing program processes and policies, administrative operations, and/or program development for uncommon conditions; and
• Experience developing briefings, reports, presentations and/or other feedback relating to compliance or improvement of programs or operational goals

You cannot qualify on education at the GS-12 level; you must have experience.

To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:

• Experience applying advanced analytical and evaluative methods and techniques to measure the effectiveness, efficiency and productivity of critical programs and/or projects; and
• Experience developing and recommending updates or major changes having significant program or organizational impact

You cannot qualify on education at the GS-13 level; you must have experience.

To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:

• Experience independently designing, planning, and leading projects/studies and teams, etc. which included advanced analytical and evaluative methods and techniques to measure the effectiveness, efficiency and productivity of programs and/or projects; and
• Experience developing and recommending updates or major changes having significant program or organizational impact

You cannot qualify on education at the GS-14 level; you must have experience.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendation.
2. Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
3. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
4. Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Writes in a clear, concise, organized, and convincing manner for the
   intended audience.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link:  https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

All applicants must meet all qualification requirements by the closing date of this announcement.