Manager Application Engineering and Process Technoloy - FHN EMEA

Technology that is at the forefront of mechanical and plant engineering. Industries, products and projects that could not be more diverse. A team that continually evolves due to its close collaboration. It is this special mix that makes your job at Coperion unique. And it provides you with the opportunity to advance at any moment. Shape the future with us.

Coperion – Moving Forward. Together.

Application & Process Technology Manager FHN Europe 

Purpose 

The Application & Process Technology Manager will run a team of Application Engineers from across our legacy OpCo’s, to support the objectives and vision for the Systems & Ingredient Automation (S&IA) Business Unit in EMEA. The role plays a pivotal bridge in supporting the EMEA Sales Directors and their teams, by providing application know how and quotations to underpin the sales process to the customer. With the integration as One Coperion, it will be necessary to evolve from the current position of independent, location centric teams, to one coordinated resource, maximising the larger team, to create flexibility and bandwidth. A core element of the role, is maintaining Application oversight across our technology offerings, to ensure correct qualification of enquiries and suitable risk assessment approval. In so doing, the Sales teams can service enquiries that cover the depth of our portfolio, from single machines, through to fully integrated systems in our target Industry Segments. Within the FHN Business Unit structure, there is the developing region of APAC, centered from our location in Thailand. As part of its evolution, technical support and process system design, will be leveraged from EMEA and AMS. It is envisaged that this role will play a fundamental part in supporting that objective. 

Tasks  

• Direct, coordinate, schedule, and supervise the Application Engineering team and be accountable for the delivery of timely and accurate customer proposals.  

• Establish the current project/quote list, assign priority, and maintain deadlines  with acceptable cost margins and timelines

• Coordinate project activities with other department and functional areas  

• Participate in Sales forecast meetings to align with changing prioriries 

• Maintain and be an active participant in the Sales hand over process to the business for successful orders 

• Test Lab- provide common sales focal point for coordination with the Test Lab  on the priority of active projects in the testing queue

• Technical Support - liaison for the Industry Managers, to ensure good enquiry qualification. Be prepared to support Sales with customer visits when required. 

• Costing and pricing in accordance with related budgets, published price lists  and company custom price setting policies.  

• Ability to assess 3rd Party supplier quotations for suitable integration into turnkey systems.  

• Report and maintain metrics and performance for AE team, quote turn-around,  dollar value and hit rate

• Ensure Cross Training for the team on group technologies to maximise flexibility and bandwidth

• Create common processes and identify procedural gaps to enable the Application Engineer team to function as one unit

• Participate actively in the Systems & Ingredient Automation management team. 

• Play an integral role in supporting the APAC region with technology and process know-how. 

• Help foster and promote Collaboration, Communication and Coordination within the S&IA Business Unit and across the other FHN business units. 

Profile

• Bachelor’s degree in business or engineering  

• Several years of sales experience in a custom equipment industry  

• Prior supervisory and management skills – ideally in managing technical teams  

• Material Handling Experience / Pneumatic Conveying knowledge strongly  
• preferred.  

• Must be able to read, write, and communicate verbally in English

• Competent with time management, deadlines, and pressure; able to manage  
• frequent interruptions

• Competent in sales area; results-oriented with skills in costing, quoting, selling, and closing.  

• Effective verbal and written communications skills; able to interact with internal and external contacts

• Professional attitude, image, demeanor, negotiation skills, and effective  telephone skills  

• Proficient knowledge in reading and using blueprints, schematics, and  specifications for electrical and mechanical applications12

• Exhibits effective leadership and supervisory experience, including interviewing, training, assignment of work, appraisal of performance, and mentoring and coaching.  

• Exhibits initiative, accountability, and detail orientation.  

• Able to use judgment and independent thinking in the resolution of issues

• Basic knowledge of online computer systems and ERP systems, database,  spreadsheet, and word processing abilities (Word, Excel, and ACT)  

• Ability to travel to support the management of the internal team and when required to support customer visits