Manager – Bids & Solutions

Company Description

About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

Key Responsibilities:

• Receive, analyze, and action various types of requests from the Sales team, assessing feasibility and costs for clients.
• Collaborate with global partner companies to gather feasibility information and cost estimates.
• Understand and assess the commercial and financial aspects of Sales requests to ensure project viability.
• Utilize internal systems to create and manage partner rate cards.
• Identify and rectify errors in partner rate cards.
• Collaborate with internal teams to ensure the accuracy of partner rate cards.
• Provide feedback on disease-related inquiries by conducting desk research on diseases and conditions to support feasibility assessments or provide information where it is needed to support conversations with clients.
• Review past projects to evaluate m360's experience and determine feasibility for new project requests.
• Analyze client screener documents to inform project decisions.
• Potentially offer opinions and advice to management based on industry experience.

Skills, Experience, & Qualifications:

• Fluent in English, both written and spoken.
• Experience in the medical market research industry.
• Proficient in computer usage.
• Ability to quickly learn various internal applications.
• Willingness to continuously learn and expand industry knowledge which will be used in day-to-day tasks.

‘Role Specific’ Technical Skills or Knowledge Required:

• Familiarity with industry terminology and best practices.
• Strong teamwork and collaboration skills.
• Ability to conduct online research efficiently.
• Effective multitasking and prioritization abilities.
• Strong communication skills for efficient collaboration with diverse teams.

‘Soft’ or general skills required:

• High-level attention to detail.
• Excellent time management skills to meet response SLAs.
• Ability to think on your feet and come up with quick solutions.
• Critical thinking skills to solve problems promptly.

Additional Information

• Willing to work in night shifts (US Shift)