Manager, Cloud Operations

Job Description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud employee recognition platform and suite of apps help people feel appreciated, do their best work, and want to stay.

We partner with thousands of companies to drive positive business results by helping their millions of employees thrive at work. We have been named to the prestigious Fortune 100 Best Companies to Work For® list three times over the past several years, along with about 30 of our clients, validating that O.C. Tanner is one of the very best companies in the country to work for.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies.

Join us as we help people all over the world thrive at work.

As theManager of Cloud Operations, you'll play a pivotal role in ensuring the stability, security, and performance of our systems. You'll collaborate closely with other IT teams, resolve issues, and drive continuous improvement. Here are the key responsibilities:

System Management:

• Define and manage the systems supporting bothOC Tanner clientsand our internal business.
• Provide architectural guidance for information system development, maintenance, and enhancements.
• Ensure that Linux-based compute, storage, and cloud services meet performance, availability, and security standards required by OC Tanner clients.

Budget Management:

• Responsible for managing theAWS cloud budgetto optimize costs while maintaining performance and reliability.

On-Premise and Cloud Operations:

• Oversee bothon-premiseandcloud production operationsto ensure seamless service delivery.
• Collaborate with cross-functional teams to maintain high availability, security, and compliance across all environments.

Infrastructure Expertise:

• Strong understanding ofAWS,Linux-based systems,cloud services,Kubernetes,containers, andvirtualization.
• Leverage Infrastructure as Code (IaC) principles to automate provisioning, configuration, and management of cloud resources.

Business Continuity and Disaster Recovery:

• Develop and implementBusiness Continuity and disaster recovery strategiesto safeguard critical systems and data.
• Conduct regulartesting and simulationsto validate the effectiveness of these strategies.

Security and Compliance:

• Represent operations during security audits, providing documentation and evidence of our security practices.

People Management:

• Coach and mentor the systems operations team, fostering growth and excellence.

Job Requirements

• Demonstrated experience inpeople managementand technical leadership.
• Passion for creating a secure and efficient operational environment.

Join us in shaping the future of workplace culture and making a positive impact on employees worldwide!