Manager Contract Operations

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
IBM’s procurement function oversees $17B in annual spend for IBM and nearly $100B in spend for our BPO clients through our procurement BPO delivery team and seeks to continually drive savings and increased value. IBM procurement provides IBM and our clients with end to end S2P services including spend analytics category strategy strategic sourcing across multiple categories tactical buying and procurement operations all governed by robust and adaptable processes and procedures.

IBM is currently undergoing a procurement transformation that will transform internal procurement making it an exemplar of digital procurement featuring IBM’s automation and AI capabilities and leverage this Client Zero environment as the catalyst to bring these capabilities to our procurement BPO clients.

The Leader – Procurement Contracts Operations will be charged with designing and building out a new procurement contracting operations team. This new team will be an integral component of the full source to pay operations landscape with a specific focus on the contracting step of the process. Responsibilities will include designing the contracts related operational processes to support the sourcing teams partnering with the systems and data teams to refine the configuration of the contract management system partnering with legal and finance to ensure that the process templates and work instructions are aligned to key control principles working with the process and policies team to define lightweight but effective policies and support audit response activities as well as managing all day to day contracts operations activities with a focus on hands on management and engagement.. Keys to success in this role will include using automation and AI to handle and route tasks and agreements becoming deeply integrated into the day to day commercial engagements globally and taking a proactive lead in implementing agreements with vendors and becoming a strong support function to the sourcing teams around the globe.

Required Technical and Professional Expertise
• Bachelor’s degree in business administration or related field.
• Significant experience in legal procurement contracting operations or related field.
• Demonstrated ability to balance rules based/templated approach with practical commercial acumen.
• Experience working in fast-paced variable environment with competing priorities and requiring frequent multi-tasking.
• Proven track record of partnering with senior stakeholders both inside and outside the organization.
• Demonstrated experience driving change and transformation and a passion to undertake larger transformational efforts.
• Unwavering commitment to conducting business with ethics and integrity

Preferred Technical and Professional Expertise

• Legal/Paralegal experience preferred a plus but not required
• Prior experience working in legal function supporting procurement is a plus• Experience with Federal procurement a strong plus.