Manager, Epic Reporting and Analytics

Join Interwell Health as the Manager of Epic Reporting and Analytics, supporting our Acumen line of business. Acumen, known for its advanced EHR and patient management solutions for chronic kidney disease, leverages the Acumen Epic Connect platform to drive value-based care through innovative tools and functionalities. In this role, you will lead the Epic Reporting & Analytics team, overseeing business analysts and business intelligence developers, and ensuring the effective execution of the Epic Reporting & Analytics roadmap. You’ll focus on optimizing performance, implementing best practices, and ensuring smooth integration with implementation teams. This is a leadership role that requires both guiding the team and rolling up your sleeves on technical tasks (i.e. writing SQL queries). If you're excited about leveraging data to drive improvements in nephrology care, we’d love to hear from you!

What You’ll Do 

• Oversees and coordinates the work of the Epic Reporting & Analytics team, which includes business analysts - typically known as Application Reporting Leads in other organizations (ARLs) - and Business Intelligence Developers (BIDs) 
• “Run-the-Business” Management: Measure, monitor, and manage overall quality delivery by the Epic Reporting & Analytics Team; implement best practices and governance strategies to optimize performance, resolve issues, and drive continuous improvement; serves as a point of escalation to managers and staff when issues arise 
• Product Delivery Management: Responsible for ensuring the execution of the Epic Reporting & Analytics roadmap, including for the following Epic tools: Radar Dashboards, Reporting Workbench/Clarity Reports, Caboodle data warehouse, Clarity, SlicerDicer, Predictive Analytics, and Registries 
• Collaborates with the other application delivery product managers to ensure roadmaps and release delivery are in lockstep 
• Partners closely with the implementation teams to ensure the “go live” has the reporting & analytics support needed 
• Sets overall Epic Analytics & Reporting build, security, and data segregation strategies that are aligned with overall Epic instance decisions through cross-application team product governance 
• Establishes and executes Reporting & Analytics processes, including request, triage, prioritization, testing, publishing, and validating data requests 
• Coordinates with training team to ensure effective end-user training 

What You’ll Need 

• Bachelor's degree in relevant field and a minimum of five (5) years of experience in working with Epic Reporting environments
• Epic certifications in the following are strongly preferred: Cogito Fundamentals, Cogito Project Manager, Cogito Tools Administration, Caboodle Development, Clarity Data Model 
• Experience with developing in data warehouses, creating data models, and writing SQL queries 
• Understanding of both clinical and financial data models and workflows 
• Proven ability to coach, motivate, and maximize team performance.  
• Strong communication skills and a demonstrated ability to work effectively with cross-functional teams and stakeholders at all levels of the organization. 
• Demonstrated project management knowledge and skills, covering planning and execution including ability to rapidly assess risk and identify/resolve issues 
• Comfort with navigating complexity and ambiguity, while maintaining a positive and collaborative approach 
• Strategic approach to data flow mastery, with a technical grasp of data lineage and modeling 
• Ability to travel up to 10% for team and customer meetings