Manager Financial Assistance-Indianapolis

Position Title:

Manager Financial Assistance-Indianapolis

Job Description:

Be Part of an Extraordinary Team

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.

Manager Financial Assistance

Location: Indianapolis, IN-100% onsite

How You Will Make an Impact

The Manager Financial Assistance is responsible for providing oversight of financial assistance coordinators.

Primary duties may include but are not limited to:

• monitoring industry trends in financial assistance, poverty level thresholds, manufacturer and federal guidelines as well as establishing departmental policies and procedures.
• Stays updated with Federal, State, and contractual regulations regarding copay assistance and manufacturer programs.
• Prepares and communicates information for appropriate parties regarding patient financial needs, pharmaceutical manufacturer and/or foundation assistance programs.
• Communicates and collaborates with patients, physicians and payors providing them with guidance on a specific patient level as well as the overall financial assistance landscape.
• Develops and manages annual operating budget.
• Audits to monitor efficiency and compliance with policies, and prepares specialized reports.
• Serves as subject matter expert for other areas of the company as well as within the department and has accountability for deliverables of a third party or vendor.
• Hires, trains, coaches, counsels and evaluates performance of direct reports.

Minimum Requirements:

• Requires BA/BS degree and a minimum of 2 years previous management experience and a minimum of 5 years customer service experience related to the provision of financial assistance or pharmacy billing; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Pharmacy technician registration/certification preferred.
• Specialty pharmacy experience preferred
• Patient assistance program experience preferred

Job Level:

Manager

Workshift:

Job Family:

CUS > Service Operations

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.