Manager, Global Accounts

Our Mission: 

To actively connect people to their next great opportunity.

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

ZipRecruiter is looking for a passionate Manager to lead our Global Accounts team.  Reporting to the Director of Enterprise Account Management, we are looking for someone with at least 5 years Management experience leading a team of high performers that manage existing books of business.

Responsibilities:

• Lead and coach the Global Accounts  team
• Work with the EAM team to help them hit and exceed quarterly goals
• Manage a team that owns the customer lifecycle and ensures a seamless customer journey
• Provide weekly reporting and forecasts
• Conduct weekly coaching sessions with team members to effect positive change and retain top performers
• Establish and document ways to improve customer satisfaction, client retention and increase revenue
• Coordinate with multiple internal teams for implementation of new policies and procedures
• Rollout sales business rules, practices and policies with consistency amongst your team
• Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training
• Manage change, course correct, and respond to business problems
• Inspire, mentor, and grow members of the GA team
• Travel Requirement: 25%

Minimum Qualifications

• 5+ years Account Management experience, managing the largest clients
• 5+ years Sales Management experience
• Demonstrated experience forecasting revenue
• Proven track record as a thought leader and subject matter expert
• Experience using Salesforce.com
• Proven history of leading an AM team to overachieving quota in an ever-changing, fast-paced environment
• Excellent communication, organizational and time management skills
• A professional with a high level of integrity that can be trusted to always represent the company in a professional manner
• Detail-oriented, organized and expert of time management
• Experience selling Recruitment Advertising and/or familiarity with performance-based advertising products
• Knowledge of Google Suite

Benefits & Perks:

• A fun environment where work-life balance is valued
• Opportunities for advancement
• Very competitive salary
• Generous bonus plan
• Employer-matched 401(k) plan
• Competitive benefits package
• Attractive paid time off policy - Open/Flexible vacation policy

Category: Sales & Biz Dev

The US base salary for this full-time position is $130,000.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.