Manager, People Operations

We’re looking for a Manager of People Operations with a proven track record of success to join our rapidly growing team. Reporting to our General Counsel, this role leads a small HR team and will manage and scale HR operations as we grow. This role requires a scrappy demeanor, an enthusiasm for building systems, a strong attention to detail, and comfort working within a high-growth environment. This is a results-driven position that will build the foundation for an extraordinary work experience for colleagues and offices around the world.

What You’ll Do

• Develop/assist with employee onboarding, including administration and orientation, and off boarding, creating processes for departures 

• Provide ongoing coaching to managers on proactive solutions to address people challenges and foster a positive work environment

• Investigate internal complaints, manage all employee relations issues

• Track and coordinate variable compensation plansTrack employee turnover trends and headcount reporting

• Create effective analytical tools and reports to analyze employee information

• Develop and implement activities to foster employee engagement

• Assist in bi-annual compensation review and benchmarking cycles

• Assist with year-end performance reviewsAssist with implementing internal learning & development programs, ensuring compliance with state and federally mandated trainings

• Manage accommodation and leave requests

• Compile EEO reportsDrive benefits offering and annual renewal cycles

Who You Are

• Solid understanding of safety issues with a minimum of 4+ years experience managing HR Operations functions

• Diversified knowledge and application of HR processes and programs such as organization development, organizational change, workforce planning, performance management, employee relations, compensation, and training

• Experience with Rippling HRIS is required

• Experience in startup culture, high learnability, and ability to manage change

• Excellent interpersonal skillsHigh degree of ownership & accountability

• Self managed with ability to plan and prioritize with limited oversight

• Proven track record of scaling operations in a fast-paced, dynamic and global environment

• Detail-oriented with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization

• A team player who’s willing to get their hands dirty and help where needed 

• Strong analytical skills, including working with large data sets to identify and solve business problems

• Excellent verbal and written communication skills

Instawork Values

• Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.

• Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.

• Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.

• Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.