Manager, Product Management - Hybrid

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

Team Lead/ Manager, Product Management works closely with Commercial Card Sales, Account Management, Operations, IT, and Product Management. The Team Lead / Product Manager will be responsible for developing and executing strategies for new product development and enhancements to existing products while leading a team of product managers that develop and provide support for a variety of integrated payables products that support the Commercial Card line of business. This position will interact with various teams throughout the bank to ensure seamless integration of our client's experience.

Work location: At Commerce Bank, we believe our team members are in tune with the needs of their respective role and professional enough to know when they should be in-person. This role is categorized as hybrid/flexible; meaning, a team member may work remotely from home except for those "moments that matter."

Essential Functions

• Manage and provide leadership for the Integrated Payables Product Team with guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversation and answer day to day questions for team members
• Provide support and market insight for the business line's products and initiatives related to
  Commercial Card and Integrated Payables Products
• Drive the strategic direction of assigned products
• Identify new revenue opportunities and manage product profitability
• Engage with and manage third party relationships related to Commercial Card and Integrated Payables Accounts
• Collaborate within the Product Team to cross-train on additional Product and department
  objectives
• Consult with Commerce customers (marketplace buyers and suppliers) to determine the
  needs of the market and work toward best-in-class solutions
• Create and execute internal and external communication plans for product launches and
  enhancements as needed
• Lead, train, and assist operations teams with day-to-day management and maintenance of
  ongoing payments operations related to the assigned products
• Coordinating solution development functionality and process integration with internal bank
  partners, as well as selected third parties, enabling Commerce Bank to deliver the "Best in
  Class" products
• Assist in prioritization of enhancements
• Collaborate with management to identify client functionality requirements and assist with
  communicating to the Sales and Account Management teams the agreed upon solution
  direction
• Researching and tracking trends within the Integrated Payables Account industry and how these trends could impact customers and competitive intelligence and product positioning in the market
• Oversee department workflow and effectively communicate decisions, priorities and relevant information to team members
• Perform other duties as assigned

Knowledge Skills & Abilities Required

• Strong knowledge of integrated payables products, payment systems, banking, and/or financial services field
• Proven ability to lead and collaborate with project teams to successfully deliver desired results
• Proven analytical problem-solving
• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing
• Demonstrated capability to drive revenue growth through understanding of the client's business and needs
• Ability to lead product demonstration and present professionally and persuasively and leverage online training presentation with or without much preparation
• Technical acumen and ability to articulate the value of a Solution to C-Suite while having the technical ability to direct technical resources (internally, client and vendor)
• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook
• Representative of related products at targeted client seminars and trade shows

Education & Experience

• Bachelor's degree in Business Administration or related field or equivalent combination of education and experience required
• 3+ years of Product Management or related experience required
• Pragmatic marketing certification preferred
• Working knowledge of Commercial Card processing and supporting systems preferred
• AP/AR industry experience preferred
• Management/Leadership of people experience preferred

*Knowledge, Skills and Experience will determine level of role (Team Lead or Manager)

#LI-Hybrid

Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time