Manager - Regional Warranty Manager, North America

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics.
Job Responsibilities:
Your Responsibilities
Lead and drive the regional warranty organization to improve performance metrics and reduce field risk
Lead the regional warranty center team for root causing of Level 2 analysis and follow up on Level 3 analysis
Maintain visibility and resolve product safety topics collaborating with Manufacturing Locations and R&D
Additional Responsibilities:

• Responsible for new program readiness for analysis in the region.
• Reduce NTF cases in warranty
• Support Manufacturing Locations in warranty cost reduction and technical factor negotiations
• Collaborate with R&D in the update of analysis flows and tools to reduce need for analysis levels 2 or 3
• Ensure structured problem solving is used in the investigations and resolution of issues

Who we are looking for
Education

• Bachelor of Science in Engineering

Experience

• At least 7 years experience in electronics automotive systems warranty mangament
• At least 7 years experience with North American, European or Asian OEM warranty processes and warranty tools
• Proven experience with Structured problem solving of complex autmotive electronics systems
• At least 5 years experience as Manager or leading cross functional teams
• Proven negotiation skills with business partners and OEMs

Your preferred qualifications

• Red X Problem Solving certification
• Cross functional experience in manufacturing or R&D (Product Engineering areas), including systems testing
• Knowledge of CQI 14

Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Electronics