Manager, Sales Development

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

What You'll Do

• You will be called upon to lead a team of 6-10 SDRs to achieve and blow through any quota put in front of you and your team
• You will inspire, engage and enable your team; coach them on best practice, review and assess performance, support their professional development and optimize their contribution to their regions
• You drive an ever-evolving team and when necessary find and train new talent (with such a unique intersection of experience and skills for this hiring profile you'll assist HR at times)
• You will be the bridge between Sales leadership and your reports
• You will be highly disciplined in recording and analyzing team metrics
• You will take a creative and personalized approach in all activities assigned to your team
• You will hold your team accountable to deliver an enhanced customer experience at all touchpoints with brands
• You'll leave the automated canned emails and scripted calls in the past and will coach your team on elevating and enhancing outreach methods and methodology
• You'll constantly educate yourself on new industry and technology trends as well as use available resources to understand ongoing re-structuring within key prospect accounts
• You welcome new ideas, but test them thoroughly and live by the question; will this scale?

Who You Are & What Makes You Qualified

• You have 3-5 years of software sales experience meaning you've experienced the full range of obstacles when dealing with complex business process, prospecting and opportunities
• Extensive SFDC knowledge
• You're a proven leader who's led an Inside Sales or Marketing team for 2-3 years reporting to a global management structure and consistently achieving team quota
• You've worked with fast-growing startups in the past and the tools they deem necessary (pulling and analyzing reports in SalesForce, crowd-sharing Google technology, etc.)
• You lead by example and never expect one of your teammates to do something you wouldn't
• You're an inquisitive learner, intellectually curious and a trailblazer with creative ideas never settling for the status quo
• You're humble, but confident in your abilities and skills as a leader and see your future in management
• You're a dreamer and believe just because something has never been done, doesn't mean it can't be

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.

Compensation Range

$74,000 - $99,000 - $124,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.