Market Logistics Specialist

The Market Logistics Specialist is accountable for market logistics activities in market in support of the market logistics vision. They contribute as technical/functional expert providing guidance and support to both colleagues within GSC and stakeholders, internal and (under manager guidance as needed) external.
Requires strong understanding of the principles of the discipline and applies these skills and departmental knowledge to achieve assigned work .
Begins to apply experimentation and use of new ideas guided by the IMEx eco-system in response to operational issues, opportunities, and / or customer feedback.
Contributes to completion of moderately complex projects as project team member.
Makes decisions to resolve moderately complex problems with short term impact within work team.
Works under general supervision using own judgment where needed. Exercises own judgment leveraging knowledge and experience. Works independently on standard work and with instruction on complex problems.
Identifies existing process/capability improvements and raises these referencing the IMEx eco-system framework. They may share or develop innovative, advanced new concepts that improve the department's work processes and capability solutions.
Decisions primarily impact own team & department short-term to midterm KPI's and goals.
Dock to Stock

• Responsible for management of customs clearance, processing of incoming and outgoing shipments; prepares product for shipping; maintains records; checks invoices and bills of lading.
• Responsible for compliance with customs laws and regulations. Oversee the accurate processing of free trade agreements and pursue maximum financial returns whilst navigating local and global limitations.
• In collaboration with Customs Broker, Logistics Service Provider (LSP), Market Planning Hub, and/or Global Logistics & Network Services (GL&NS); plan, schedule, and route inbound and outbound domestic and international shipments of freight, using knowledge of regulations, customs, tariffs, and company policy.
• Ensure appropriate use of transport units including trucks, vans, planes, ships, and/or trains to transport finished, and/or semi-finished goods on public or private infrastructure between various locations.
• Initiates and organizes the movement of product between Pfizer locations for routine deployment (replenishment model) or exception-based Market-To-Market transfers.
• Collects and receives information that can be used to provide supply insight to stakeholders in Market, in support of our Pfizer purpose and market logistics vision.
• Manage recovery activities related to stock damages and insurable losses.
• Partners with Pfizer functions and external partners to drive continuous improvement of logistic operations and customer experience through the IMEx framework.

Store & Protect

• Responsible for storage and protection of finished and semi-finished goods.
• Collaborate with Customer Supply Chain, Market Planning Hub, Global Logistics & Network Services, and Supply Chain Quality, ensuring first time right inbound supply processing to maximize product availability for the patients we serve.
• Responsible for safeguarding all inventory including, but not limited to, segregation of duty, material destruction, audits, inventory count & reconciliation, and authority to store and distribute.
• Responsible to process inventory write-offs in a country regulator and Pfizer compliant way. Monitor material destruction, and actively improve processes to avoid damage, leakage, and obsolescence write-offs.
• Ensure market inventory expired or short dated is appropriately, securely, compliantly, and expeditiously disposed of on a physical and financial level.
• Partner with Pfizer functions and external partners to drive continuous improvement of logistic operations and Pfizer's customer experience through the IMEx framework.
• Ensure optimal inventory to meet financial performance targets considering agreed distributor inventory requirements and revenue operating plans.
• Coordinate market redressing/relabeling activities.
• Accountable for the timely inventory removal of approved material destruction requests adhering to local regulations, practices, and Pfizer policy.

Last Mile

• Coordinates the delivery of customer orders, ships, and delivers product to first paying customer locations.
• Coordinate material movements between dock, warehouse and first paying customer locations. Collaborates with sales, marketing, customer service/trade, customer supply chain, supply chain quality, market planning hub, purchasing, warehouse, and forwarder personnel to ensure appropriate scheduling, procurement, and movement of product.
• Ensure appropriate use of transport units including trucks, vans, planes, ships, and/or trains to transport finished, and/or semi-finished goods on public or private infrastructure between various locations.
• Act as Pfizer representative toward the first-paying customer collecting and handling complaints, continuous improvement, and relationship in our quest to deliver industry leading customer experience. Partner with Pfizer functions and external partners to drive continuous improvement of logistic operations and customer experience through the IMEx framework.

Sales & Operations Planning

• Support Customer Supply Chain with information and insights that allows delivery of an effective and valued Sales & Operations Planning cycle.
• Support as needed the Market Sales & Inventory Planning with MPH, Commercial & Finance to ensure the short-term management of the product life cycle and the balancing of demand and supply.

Asset Management

• Responsible for optimizing all electronic assets (SAP ECC, WMS, IBP, UDH, 3PL interfaces, Supply IQ and others) through master and transactional data management.
• Responsible for Business Process Management (BPM) applying the IMEx CI Loop, conduct Gemba's to ensure fresh and capable processes to manage activities for self and others.
• Responsible for Data Management ensuring master data is accurate and timely maintained and reviewed.

Financial

• Responsible for operational decisions that support achievement of operating budgets.
• Supportive of the creation of the Market budget and latest estimates (LE) contributing specific Market insights of operations.
• Contributes to identification and implementation of cost improvement projects (CIPs), continuous improvement projects (with service, capability, financial, or waste elimination reward) related to market logistics operations while maintaining efficiency and performance levels.

Operational Excellence

• Ensures knowledge and understanding of the Integrated Manufacturing Excellence (IMEx) ecosystem.
• Rigorously follows the IMEx principles to enable a predictable outcome and sustainable operation.
• Adopts an Operational Excellence (IMEx) mindset, its tools, and concepts to advance capabilities and improve costs in line with objectives and in partnership with LSP, Forwarder, Customs Broker and internal business / process partners.

Compliance

• Ensure consistent compliance with required regulations, policies, procedures, and Pfizer standards. This includes but is not limited to all applicable local, US, regional or international laws, e.g., SOx, FCPA, Quality, EH&S, Dangerous Goods, Trade & Customs.
• Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements

Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Logistics & Supply Chain Mgmt
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