Marketing Account Manager

OUR MISSION

We firmly believe that small and medium-sized businesses are the most vital contributors to their communities. We strive every day to not only support the growth and profit improvement of American businesses, but to enrich the lives of the owners and their families. By supporting these businesses, we can directly impact the communities they serve. We meet businesses where they are. How can we help you move forward today?

The objective of the position is to create and execute marketing plans, oversee work product, advise best practices, and ensure the success of marketing efforts with client accounts. This position will provide overall marketing services to clients offering digital marketing and website expertise and insight for Cogent and for clients as required. The Marketing Account Manager will monitor and report website analytics for SEO integrity, campaign performance and overall online presence and ranking. This position will also oversee the website to ensure its integrity and best SEO practices are applied. This position will also coordinate workflow and the timely delivery of projects while ensuring adherence to business processes between select clients, Cogent team stakeholders, and suppliers. 

ESSENTIAL DUTIES and RESPONSIBILITIES

• Act as the main point of contact for clients, building and maintaining strong relationships. 
• Understand clients' business goals, industry trends, and competition to develop effective marketing strategies. 
• Develop and oversee the execution of integrated marketing campaigns across various channels, including digital, social media, email, and traditional marketing.
• Collaborate with cross-functional teams, including designers, content creators, and digital marketers, to ensure campaign success. 
• Monitor campaign performance, analyze data, and provide insights and recommendations to optimize marketing strategies. 
• Create and present regular reports to clients, demonstrating the effectiveness and ROI of marketing efforts. 
• Manage project timelines, budgets, and resources to ensure timely and successful delivery of marketing initiatives. 
• Stay updated on industry trends and best practices to drive innovation and continuous improvement. 
• Lead client meetings, presenting campaign updates and discussing strategic opportunities. 
• Provide exceptional customer service, addressing client concerns and inquiries promptly and professionally. 

REQUIREMENTS

• Minimum 3+ years’ experience 
• Must be available to work at corporate office in Greensboro, NC in conjunction with remote work schedule as agreed upon with Marketing leadership. 
• Proven experience planning and executing digital marketing campaigns. 
• Experience with SEO/SEM and CRM software. 
• Experience implementing and optimizing Google Adwords campaigns. 
• Solid knowledge of web analytics tools like Google Analytics, SEMRush, Google AdWords, GTMetrix. 
• Hands on experience with online marketing tools and practices. 
• Experience with WordPress, and familiarity web design and HTML. 
• Excellent verbal and written communication skills. 
• Strong analytical and project management skills. 
• Self-starter who needs little supervision to stay on task. 
• An eye for critiquing visual media (videos, images) for marketing uses. 
• Experience with videography or photography a plus. 
• BS degree in Marketing, Digital Marketing, Communications, or relevant field. 

PROGRAMS/SOFTWARE PREFERRED

• Wordpress 
• SEMRush 
• Hootsuite 
• HubSpot 
• ClickUp 
• MailChimp 
• Active Campaign 
• Adobe Creative Cloud 
• Indesign 
• PhotoShop 
• Google Analytics 
• Google AdWords 
• Bing for Business 
• HTML 
• JavaScript 
• Figma Jam and Figma Design 
• Illustrator 

We value the service and commitment made by our veterans and welcome them to join our company.

This job description is intended to describe the general nature, complexity, and level of work to be performed by team member assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned.

We are an equal opportunity employer. We prohibit discrimination and harassment of any type and affords equal employment opportunities to our team and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #ZR