Marketing Manager

Arrow International, Inc. is seeking to add an experienced Marketing Manager to our eGaming Sales team based in Cleveland, Ohio.

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

The Marketing Manager will have responsibility for our loyalty rewards program including deployment, and analysis. The Marketing Manager will work closely with E-Gaming leadership, sales, and service. This role requires an experienced leader capable of building lasting relationships with internal and external stakeholders. This role requires the ability to problem solve and evolve the program. The Marketing Manager will work evenings and travel while overseeing promotions and events.

RESPONSIBILITIES

• Manage the 3rd party fulfillment center on prize fulfillment on a timely basis.
• Design promotional programs and prizes for monthly and quarterly rewards.
• Oversee the launch activities of new site, training.
• Monitor all club activities and report on a weekly basis the reach and frequency of the program.
• Identify promotional opportunities and events to increase club participation. (Prize Patrol)
• Refine communication to align with business strategies.
• Trouble Shoot player or club issues with program.
• Research and suggest monthly prizes and gauge.
• Design a communication plan for messaging reward members via app /text and email.
• Drive member engagement into program.
• Suggest ways to enhance and evolve rewards program, current member as well as recruitment activities.
• Establish measurement of programs before launch to determine success.
• Train club/hall members on how to run their own promotions, activities, and communication through the App.

QUALIFICATIONS

• Bachelor’s degree within marketing or related field: or a combination of equivalent experience and/or education.
• Previous experience with loyalty programs and retail and event marketing
• Previous experience in building and executing content/marketing plans.
• Highly organized and ability to adapt quickly to changing priorities.
• Understanding of gaming industry, knowledge around gaming KPIs & targets a huge plus.
• Strong business acumen, specifically in written communication & explanation of important details to internal & external audiences
• Good organizational skills, strong eye for detail
• Ambitious and eager to learn with a focus on and interest in marketing, content, CRM operations and communication.
• Outstanding collaborator and enjoy having a lot of things going on at the same time.
• Eager to drive continuous improvement, flexible to challenge issues/opportunities.
• Can-do attitude, enthusiasm, energy, and inner motivation to take actions to achieve goals beyond what is required.

Arrow also offers a full range of competitive employer sponsored employee benefits including medical, dental, vision, flexible spending account, life, disability, 401(k), and profit-sharing plans.

Arrow International, Inc. is an Equal Opportunity Employer. It is the policy of Arrow International, Inc. and all of its subsidiary companies and affiliates to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information or any other characteristic protected by law. Arrow International prohibits any such discrimination or harassment.

Qualified MILITARY VETERANS are welcome and strongly encouraged to apply.